The free trial for my FFXIV collectors edition ran out on the 6th October, I subscribed using the Mog station and used a debit card first, which had a $1.35 pending transaction that was never processed. Used a credit card next that has two pending $1.35 transactions that I'm betting will never go through. Have purchased a game card from game.co.uk am waiting for the email with my codes as per suggestions made in this thread.
Hopefully that will be a way around the issues I have been experiencing with the billing system put in place by SE. On that note, SE WTF!. You know situations like this require a CONTINGENCY PLAN. You know the thing you plan to do in the event something goes wrong, like this billing system was bound to do. What SE should be telling people is where to go and what to do so they can keep playing, even if that is to purchase the game card from game.co.uk. They should also have come clean regarding the fact that the issue with the billing is at their end and not ours or our banks. There should be enough anecdotal evidence given in this forum for you guys to have at the very least investigated the issue and post an update since the thread was begun. Whats the worst thing for most people is not knowing what to do, and for that we have had to go through forums like this to get the info we needed. Thanks all those who have posted suggestions here to get us though. As for the post by the SE rep, man...cmon whats the deal, either come out with an honest response with some accurate information on where we can get the issue resolved, or heres a thought, just fix the problem. It is said that sarcasm is the lowest form of humour, but I'll argue it is the highest form of criticism. Guys, pull your finger out!
I hope all those who love this game can get what they are trying to pay for and that I can join you folks again on this awesome game.