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  1. 10-08-2013 05:26 PM #11
    Gandrake
    Player
    Gandrake's Avatar
    Join Date
    Aug 2013
    Posts
    10
    Character
    Riki Gandrake
    World
    Balmung
    Main Class
    Archer Lv 50
    Just talked to someone from Square by chat and they gave me two options, one was

    SEE Karen: Can you please send a scan or digital picture of your credit card, with the name and only the last 4 numbers clearly visible to the email address sel-id@square-enix.com.

    Please make sure the other digits of your card number are not visible (blacked out).
    Please ensure that the attachments do not exceed 5MB in size and write 'Ticketnumber xxxxxxx' in the subject line.

    SEE Karen: I will then escalate to our account department and you will be contacted again in an email."
    or i could get a time card from anywhere in EU -- i live in NZ and my account is EU so it will work.

    You: if i buy a game card from the UK for example will it work here in NZ for my account?
    You: time card**

    SEE Karen: Your account is EU so it should yes
    Thats what i got from them.
    (2)
    Last edited by Gandrake; 10-08-2013 at 05:36 PM.
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