Payment Method Registration Errors [Error Code 401 and 601]

[zeke181]

ANYONE KNOW HOW LONG UNTIL THEY REFUND YOUR POINTLESS "VERIFICATION" CHARGES!?!?

Anywhere from 2-7 days.

If your account region says "Europe and other regions" in the old account management page (that includes oceania players) then you can buy the FFXIV time cards with online delivery.
It's not the right solution but it seems to be the only one for us.

[Jofung]

Has anyone got this issue resolve ? I've called the bank and confirm that there are no block, cos they can see they are taking 1 euro from me. Any news from SE ?

[Furious]

Anywhere from 2-7 days.

If your account region says "Europe and other regions" in the old account management page (that includes oceania players) then you can buy the FFXIV time cards with online delivery.
It's not the right solution but it seems to be the only one for us.

It's not the only solution. Another solution is to take your business elsewhere.

[Azshara]

mmmmm, same thing here, error 401 and 601. Also, i can't even buy crysta, even with my paypal account.
Region: Americas
Country: USA
possible problem: i'm in Mexico right now trying to pay my first sub... I think i need to get back to the US, register my CC and select sub then proceed with my living in Mexico.

At least thats what I think is the problem. Why i think that?

Some months ago I got the same problem buying games and DLC from STEAM, exactly the same issue... and was resolved by traveling back to the US. Then some weeks ago, STEAM gave me a "special" URL to type in my browser every time I needed to buy things from the STEAM Store while being in Mexico, and it works every time.

I wish SE could make that "special" URL or make another workaround for this to be solved.

BTW, I'm still waiting a response from SE customer service...

Oh, and I bought the collector edition (if that matters)

[Jayvenpup]

My annoyance here is my wife's account was subscribed 24-48 hours ago, no hitch, and then when mine was attempted, it 401'd.

The catch is: Mine didn't attempt it till the intial month had finished and hence now I am inactive.

I've tried the card my wife used, as well as my own card twice.

EDIT: I've just decided to throw in a ticket, as doubtful that will be to get a quick response. I also tried doing 90 and 30 days subscription as well as use a third card. All attemps failed.

[hamsteak]

this error is really annoying... and now i'm out of game time

[heartway15]

Well, after 20 hours my game card arrived from game.co.uk, and SE's shitty site accepted it. So it works for NZ if any other kiwis are getting shafted by SE on this too.

i just tryed it throught game.co.uk.. fingers crossed

[PenutButter]

Didnt realize I had to pay for a subscription after I paid 60 $ for the game, shame on me for not checking it out...

Yep, that's entirely your fault. And how did you pay 60 bucks for 30 dollar game? Did you get ripped-off? Again though, that's entirely on you.

[Pavise]

Well that's just fine it appears to not be accepting payment from AUSTRALIAN credit/debit cards.

Well I guess SE made the decision for me then about continuing playing this game.

[Jayvenpup]

Well that's just fine it appears to not be accepting payment from AUSTRALIAN credit/debit cards.

Well I guess SE made the decision for me then about continuing playing this game.

I would agree with you, Pavise, as I am Australian and it isn't letting me do it but my wife used one of our cards just fine.

I really have no idea what is going on.