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  1. #1
    Player
    Soujiro's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Blue Bird
    World
    Hyperion
    Main Class
    Archer Lv 50
    Guys,I don't have problems with my credit card..and that 24 hours period waiting is bullshit..it's supposed that I'm paying,its not fair that I have to wait 24 hours for an issue of SE..
    (0)

  2. #2
    Player
    Jeshaji's Avatar
    Join Date
    Oct 2013
    Posts
    11
    Character
    Jeshaji Sunsoar
    World
    Behemoth
    Main Class
    Pugilist Lv 31
    Same issue here. Went to bed earlier this morning and all was fine and now I am getting error messages trying to update CC details. This is far from satisfactory. I have played almost all the big MMO's and never had this kind of thing happen before. It isn't my bank.

    How long am I going to be locked out for now?

    Not good news on a long weekend.

    EDIT: Just went and upgraded to digital collectors edition and payment went through fine. There is definately something wrong on their end when it comes to subs.
    (0)
    Last edited by Jeshaji; 10-06-2013 at 10:07 AM. Reason: Update

  3. #3
    Player
    Orma's Avatar
    Join Date
    Sep 2013
    Posts
    28
    Character
    Orma Goldstone
    World
    Behemoth
    Main Class
    Miner Lv 50
    I just want to put some things out there for new people who haven't read through all the posts.

    1. IF YOU ARE USING NOSCRIPT on Firefox or another browser, DISABLE IT then try again.

    2. IF YOU ARE ABLE to purchase Crysta (meaning you don't get an error before you are able to choose an option), you have a couple choices, either buy it with Paypal with your credit card, Ultimate Pay using your credit card, or buying an Ultimate Pay Card either online or from local stores.
    If you have errors using Ultimate Pay, give them a call at (650) 432-3200, and they'll be able to push Crysta to your account.

    3. IF YOU ARE UNABLE to get Crysta and your only option is to use a credit card then go to the Square Enix Account Management Page and try to update all your information, and update your credit card information there as well. Wait 24 hours and try again in Mogstation.

    Notes: -Visa Electrons use Visa option, worked for some
    (0)

  4. #4
    Player
    Maneki-neko's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Feijoa Zaps
    World
    Behemoth
    Main Class
    Goldsmith Lv 50
    Quote Originally Posted by Orma View Post
    I just want to put some things out there for new people who haven't read through all the posts.

    1. IF YOU ARE USING NOSCRIPT on Firefox or another browser, DISABLE IT then try again.

    2. IF YOU ARE ABLE to purchase Crysta (meaning you don't get an error before you are able to choose an option), you have a couple choices, either buy it with Paypal with your credit card, Ultimate Pay using your credit card, or buying an Ultimate Pay Card either online or from local stores.
    If you have errors using Ultimate Pay, give them a call at (650) 432-3200, and they'll be able to push Crysta to your account.

    3. IF YOU ARE UNABLE to get Crysta and your only option is to use a credit card then go to the Square Enix Account Management Page and try to update all your information, and update your credit card information there as well. Wait 24 hours and try again in Mogstation.

    Notes: -Visa Electrons use Visa option, worked for some
    1- Nope not using Noscript at all
    2- I can't even buy Crysta - Error 1100 - http://i.imgur.com/DQyDcCx.png
    3- Updated info and is correct. Guess I'll wait but this whole process of subscribing is convoluted and not easy!
    (0)

  5. #5
    Player
    Jeshaji's Avatar
    Join Date
    Oct 2013
    Posts
    11
    Character
    Jeshaji Sunsoar
    World
    Behemoth
    Main Class
    Pugilist Lv 31
    Quote Originally Posted by Maneki-neko View Post
    1- Nope not using Noscript at all
    2- I can't even buy Crysta - Error 1100 - http://i.imgur.com/DQyDcCx.png
    3- Updated info and is correct. Guess I'll wait but this whole process of subscribing is convoluted and not easy!
    I am geting the same 1100 error as well trying to buy Crysta. I also don't have an option to pay via Paypal. I won't say this is as big a disaster as Diablo 3 or Simcity launches but it is getting up there.
    (0)