Payment Method Registration Errors [Error Code 401 and 601]

[Iymala]

We do not have Legacy accounts and had the billing issue. So it is not limited to Legacy accounts.

[Zaychan]

Basically I think the problem is two things (1) they need to tell us what the error is and tell us what the block period is, and in fact don't put up ridiculous blocks in the first place after only 1 error, but instead they don't tell us, people have an error on the first try, people block themselves without knowing it, and keep trying, and extend the block period still with no clue how long they are blocked (2) they have a lot of quirks in their system that are causing errors and need to fix them - most likely something they need to fix between themselves and Global Collect - they need to make sure they are transmitting the correct information needed to process the transactions and that they are not rejecting things for wrong reasons