Square Enix, things are getting disappointing on your side especially in regards to your billing and customer service.

I 401 errored, but my Mastercard is pending the 1 euro fee ($3ish AUD) times two and my prepaid Visa card was billed three times.

Now, I have to resort to buying a game time card and if that doesn't work I'd have wasted my money.

Get your act together and find a solution or you'll be waving bye-bye to more customers and lots of money.