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  1. #1
    Player
    Mikeyeli's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Hera Godslayer
    World
    Behemoth
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by zzapp View Post
    OK, I FINALLY got thru to SE Support on Live Chat, and actually got, what appears to be, a helpful explanation. My account is on a 30 day block, because of excessive attempts. Why 30 days, only SE can answer why they think that is appropriate. Personally, I think this is absolutely ridiculous, 24/48/72 hours would seem reasonable to me, but, apparently, SE thinks that's necessary.
    .
    This isnt clear to me, is your account on a block, or is the specific card on a block? So even if I try with a new card, ill just be making things worse?

    Also, why cant they give this information here in this thread, the 30day block, is the most ridiculous thing ive ever heard when it comes to trying to pay an mmo.
    (0)

  2. #2
    Player
    shenirio's Avatar
    Join Date
    Jun 2013
    Posts
    17
    Character
    Hellz Inferno
    World
    Lamia
    Main Class
    Arcanist Lv 37
    Quote Originally Posted by Mikeyeli View Post
    This isnt clear to me, is your account on a block, or is the specific card on a block? So even if I try with a new card, ill just be making things worse?

    Also, why cant they give this information here in this thread, the 30day block, is the most ridiculous thing ive ever heard when it comes to trying to pay an mmo.
    His account is what's being blocked not his card but even if you try any other type of card it will still give the same error no matter what type of card you use. The reason SE is doing this stupid block account shit is so they can limit the amount of gold farmers because acording to them there system is working the way it should but it is actually blocking legitimate players and making them lose money and it seems that they are fine with this
    (0)

  3. #3
    Player
    Mansayhi's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    21
    Character
    Chisal Maliga
    World
    Exodus
    Main Class
    Archer Lv 50

    Sooo think you would all like to hear this.

    Got off a call with a se support center. They say it is the players fault for getting there credit card banned, and the only way to pay is to get the prepay cards.

    You have offically pissed me the f*** off! I want my money back for the game!!!
    (1)

  4. #4
    Player
    JDzacovsky's Avatar
    Join Date
    Sep 2013
    Location
    Uldah
    Posts
    10
    Character
    Sephiara Elen'riannon
    World
    Ragnarok
    Main Class
    Pugilist Lv 50
    Hi.
    My friend has PS3 account which he wanted upgrade with Windows licence. he sometimes wnat play on PS3, sometimes on PC.
    Problem is, that Mog station dont accept bought code from NA Sqaure shop, cause it is regional locked. Damn, well. Money are gone, code is valid, but can not be applied.

    What now? Is any chance change that code for european account?
    (0)

  5. #5
    Player
    Iymala's Avatar
    Join Date
    Aug 2013
    Posts
    120
    Character
    Iymala Vayle
    World
    Cactuar
    Main Class
    Conjurer Lv 53
    Quote Originally Posted by Mikeyeli View Post
    This isnt clear to me, is your account on a block, or is the specific card on a block? So even if I try with a new card, ill just be making things worse?

    Also, why cant they give this information here in this thread, the 30day block, is the most ridiculous thing ive ever heard when it comes to trying to pay an mmo.
    The ability to pay with ANY credit card is blocked from your account for 30days. So in essence, yes your account is blocked from any time of debit/credit type payment. If you try with a new card, you will increase your blocked time on every single attempt.
    (0)

  6. #6
    Player
    Mikeyeli's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Hera Godslayer
    World
    Behemoth
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Iymala View Post
    The ability to pay with ANY credit card is blocked from your account for 30days. So in essence, yes your account is blocked from any time of debit/credit type payment. If you try with a new card, you will increase your blocked time on every single attempt.
    Ok peeps, im off to play GW2 while I wait for Wildstar to come out, a real shame cause I really liked this game. I wouldnt be so mad if Ultimatepay was an option in my country, but alas SE hates money.

    Thanks everyone in this thread for being so informative...Peace!
    (0)