Payment Method Registration Errors [Error Code 401 and 601]

[Wyverm]

Haha hell no, I'm not buying any other square-enix mmo, if they ever make another that is, after this experience. Anyway I just got done calling globalcollect customer service and they said that they do accept payments from all over the world and they don't have any regions or blocks depending on where the card is issued from so the problem IS square-enix as we all already know... The customer service representative told me to send an email describing the error to cs@globalcollect.com if I experienced it again after my free trial is over, and he encouraged everyone who is having the same problem to do so as well, include any relevant information, as well as a screenshot of the error he said... Maybe if they start calling square-enix and telling them of the error that will put some pressure on them to fix their shit.

Just did this. Maybe they can do something for us.

[Mikeyeli]

Just did this. Maybe they can do something for us.

If Global Collect resolves our issues ill certainly be happy that we'll be able to play, but the fact that SE stayed with their arms crossed through the whole process is very disappointing.

[Wyverm]

If Global Collect resolves our issues ill certainly be happy that we'll be able to play, but the fact that SE stayed with their arms crossed through the whole process is very disappointing.

I'm only doing this because i'm a big fan of franchise, otherwise, if were another MMO i ever played, i had unistalled already.