Quote Originally Posted by Guammasa View Post
4 or 5 days left....

so by next week there will be pandemonium within this thread...

of course that is if this issue is as common as it seems to be.

I got a email saying to contact customer support via phone or livechat (lol chat support) but I have this sinking feeling that I'm going to be met with some idiot that doesn't know Guam is a US territory and will automatically tell me that its a region issue or of the like.

Going to try calling at 3 or 4 am my time to get through to support only to likely be let down and told its my fault they can't take my money.

I almost feel like SE just stole an upward of 100 bucks from me since I bought a PS3 CE and a PC CE. Feel like an idiot at the moment for expecting better of SE.
Hey another Guam player... yeah I'm from Guam having the same issue as well and I'm a Legacy player as well and haven't been able to play since my Legacy trial ended. I've submitted 3 support tickets already, even quoting SEs Software License agreement for FFXIV where it states that Guam is part of the American Region, which includes North America, etc... It even states that their agreement is a legally binding agreement, so I'm wondering if this can go up another notch since they are not fulfilling their end of the agreement... I'm not sure though since it's their payment system that is screwing us over but either SE does not want to do anything, or can't do anything... idk? If you call and are able to find a solution please PM me, I'd like to know as well. I'm hesitant to call as their support number is not a toll free number and don't want to wait the 1 - 3 hours to talk to someone that will tell me it's fault, my banks fault, or any number of their canned response that doesn't accept any responsibility for the issue.

Oh and do you know if other Guam players are having this same issue?