Payment Method Registration Errors [Error Code 401 and 601]

[Orion31]

Not sure if someone has mentioned this. I have seen where others have used the ultimate pay through other web sites, but how i did it was to go in like your adding Crysta select the ultimate pay option. There you will have three tabs. One for credit/debit, one for PayPal, and one for other. I selected the CC/debit there and it took my card to add Crysta. Then i applied the Crysta for my service account and it worked fine. All on the Square-Enix site to add Crysta then the Mog station to activate the account. This was also done right after i had tried to use my credit card on the Mog station to activate my service account. It is definitely something on their end, but i was able to do it easy enough without having to go to game stop or whoever for the ultimate pay card.
Just my 2 cents take it or leave it. But either way it is still something on your end Square, Should really get it figured out.

Reason why people were using the Ultimate Pay Card was because their credit cards was not being accepted for some reason or another and so they went that route. The problem other people and me are having, is that there is no other option given to us other than to pay with credit card which is constantly not being accepted either to pay for the service itself or to pay for Crysta. Also Crysta is not available in all countries, so that option is out for those people and me as well.

[Ravn]

I cannot make a payment or buy crysta.
A week of bs and unanswered e-mails has made me very cranky.
I have not successfully gotten into a chat or phone support-not for lack of trying.
My patience has officially expired.