Payment Method Registration Errors [Error Code 401 and 601]

[DFEGHALI]

So SE has done nothing at all about this problem yet?

let me ask everyone, is this really a problem for SE?
it only happens to low number of people who don't use a US credit card or are not in the US

that's it and of you are its because your acc is locked

[Khyal]

account locked for trying to pay.

not smart business practice.

[Orion31]

I never solved the problem. I can't crysta with that card becauce i do not even get the option to add crysta.

i can't pay with any other form of payment other than cc on my account as well. no Crysta option, Click & Buy, Paypal, etc, just cc.

[Orion31]

So SE has done nothing at all about this problem yet?

let me ask everyone, is this really a problem for SE?
it only happens to low number of people who don't use a US credit card or are not in the US

that's it and of you are its because your acc is locked

ye it is a problem for SE.

i mean how else should we pay if we are in another country or using a non U.S. credit card? move to the U.S.? does SE expect us to do that just to pay for FFXIV?

[Soulcutter]

Not sure if someone has mentioned this. I have seen where others have used the ultimate pay through other web sites, but how i did it was to go in like your adding Crysta select the ultimate pay option. There you will have three tabs. One for credit/debit, one for PayPal, and one for other. I selected the CC/debit there and it took my card to add Crysta. Then i applied the Crysta for my service account and it worked fine. All on the Square-Enix site to add Crysta then the Mog station to activate the account. This was also done right after i had tried to use my credit card on the Mog station to activate my service account. It is definitely something on their end, but i was able to do it easy enough without having to go to game stop or whoever for the ultimate pay card.
Just my 2 cents take it or leave it. But either way it is still something on your end Square, Should really get it figured out.

[Orion31]

Not sure if someone has mentioned this. I have seen where others have used the ultimate pay through other web sites, but how i did it was to go in like your adding Crysta select the ultimate pay option. There you will have three tabs. One for credit/debit, one for PayPal, and one for other. I selected the CC/debit there and it took my card to add Crysta. Then i applied the Crysta for my service account and it worked fine. All on the Square-Enix site to add Crysta then the Mog station to activate the account. This was also done right after i had tried to use my credit card on the Mog station to activate my service account. It is definitely something on their end, but i was able to do it easy enough without having to go to game stop or whoever for the ultimate pay card.
Just my 2 cents take it or leave it. But either way it is still something on your end Square, Should really get it figured out.

Reason why people were using the Ultimate Pay Card was because their credit cards was not being accepted for some reason or another and so they went that route. The problem other people and me are having, is that there is no other option given to us other than to pay with credit card which is constantly not being accepted either to pay for the service itself or to pay for Crysta. Also Crysta is not available in all countries, so that option is out for those people and me as well.

[Divinehero]

So SE has done nothing at all about this problem yet?

let me ask everyone, is this really a problem for SE?
it only happens to low number of people who don't use a US credit card or are not in the US

that's it and of you are its because your acc is locked

except for the fact i live in the US and have a US debit card and am having this problem

[Ravn]

I cannot make a payment or buy crysta.
A week of bs and unanswered e-mails has made me very cranky.
I have not successfully gotten into a chat or phone support-not for lack of trying.
My patience has officially expired.

[Guammasa]

The only options available to me are Credit Cards. Have been trying to set up a subscription for almost 3 weeks. I do not understand why a customer has to jump through hoops before the service provider takes their money. SE has people shouting at them to take their money but is ignoring the issue that they're having, saying it isn't their problem. So, when everyone's 30 days wear off and an xx% of them have this issue will it be a problem? Does it take a mass exodus for a company trying to make a profit to realize this needs to be fixed? Great business plan SE, great. Make me excited, make me want to play, make me wait in line to talk to customer servobots, then tell me you can't take my money and its my fault.

[Legionz]

So SE has done nothing at all about this problem yet?

let me ask everyone, is this really a problem for SE?
it only happens to low number of people who don't use a US credit card or are not in the US

that's it and of you are its because your acc is locked

What are you talking about? I am using a United States Military Bank, i am prior military and i still cant pay with that card nor do i have the option to add crysta. Read prior posts before posting.