Payment Method Registration Errors [Error Code 401 and 601]

[Ailes]

Is this same thing going to happen to all of those whose free trials are still in effect? If so, then it's going to be very interesting to see what happens. It's very disheartening to see how badly this has been handled and to think that they're either going to wait until everyone else can't play to address it, or flatout not do anything at all, makes it even more frustrating.

[Celeblome]

I'm a new player on a free trial, and my friend pays for my games online. SE keeps giving me the 601 error and every time I contact them they all say the same crap about how theres nothing they can do and how it's a problem with my bank or user error. What a load of crock! all the other MMOs i play can take the card just fine, but you cant? obviously you want my money about as much as I want your half baked, cock and bull, answers! If my free trial expires before they fix this they can count on my friends and I leaving and never coming back.

[Nemuri-hime626]

Well I only have 12 free days left before I have to start paying. I hope they can fix this payment problem before it ends. I really like this game and I just want to play it with no problems for my gaming experience.

[Aelenia]

I've been having both the 401 and 601 errors for over a week. It isn't ANY of my THREE banks. It is YOU, SE. Check your verification system because I think you are LOSING the authorizations in a firewall. Either way, you are missing the authorizations from dozens of banks. Our banks are NOT denying it, your system is. I've been with SE since XI, 1.0 CE, now 2.0 CE. You're making me WANT TO QUIT. I have friends who I convinced to sign up BECAUSE OF THIS GAME. They will drop as well. CHECK YOUR SYSTEMS PLEASE.

[Rissy]

They're not going to fix it until they've lost their new players to this issue, and by then they'll be left with a niche game again because no one stuck around.

[Divinehero]

it's almost gotten to the point where despite really wanting to play this i wanna see it crash&burn cuz of SE's ignorance

[Legionz]

it's almost gotten to the point where despite really wanting to play this i wanna see it crash&burn cuz of SE's ignorance

I feel the same way. This will be my last SE game.

[Vazerus]

Come on Square Enix, I just want to play this with my significant other to unwind after work :/ (3:30 pm - midnight, so I can't exactly go anywhere after work to do stuff)

[Orion31]

been a little over a week since i've had this issue. was a 1.0 subscriber as well, was really excited about the re-launch. still want to play but, i'm slowly losing my motivation to want to play.

i think someone should post their conversation with SE support on Kotaku... i'm sure that will get a response, lol.

[zeke181]

it's almost gotten to the point where despite really wanting to play this i wanna see it crash&burn cuz of SE's ignorance

THIS.

I will play and still love the game if they sort this out in the next few weeks but even so part of me wants to see SE go down in flames when everyone else comes off their free time.