I've tried enabling Crysta there, but it just gives me the error again. And the account information isn't much either. I checked for updating, but that's only for like your password or security questions.

Why is trying to pay for this subscription so hard? Why couldn't they give us a manuel on how to this in the game box? Or give us a video on how to do it or something? It's too hard to simply figure out on the internet. XP