Payment Method Registration Errors [Error Code 401 and 601]

[Orma]

It's not only that though. I'm first trying to enable buying crysta, but I get this error 20003 every time. I'm not sure if it'll get fixed soon, but if it isn't I can't even try to buy crysta at this point if the site won't even let me enable it. I don't know how much longer I'll have to wait for a result.

I'm wondering if this is a region issue. What region is your game based in? If everybody can post where they are trying to pay from maybe we can pinpoint something down. My account is NA from Canada and I have no problems subbing or buying crysta (using paypal).

[Nemuri-hime626]

Mine is in Americas in North America. I'm not sure but maybe it could be. But Square really needs to figure out this problem soon or there is going to be trouble ahead in the future.

Say, how do you know when you are subscribed to the FFXIV game? I've seen some people take screenshots of their mog station status to show a point and such, but mine never shows anything like payment method in the account settings or anything. Maybe that could be my problem? I'm not really sure. I haven't had much luck finding a manuel on how to play this game or do subscriptions properly. :P

[Orma]

Mine is in NA in California. I'm not sure but maybe it could be. But Square really needs to figure out this problem soon or there is going to be trouble ahead in the future.

Say, how do you know when you are subscribed to the FFXIV game? I've seen some people take screenshots of their mog station status to show a point and such, but mine never shows anything like payment method in the account settings or anything. Maybe that could be my problem? I'm not really sure. I haven't had much luck finding a manuel on how to play this game or do subscriptions properly. :P

If you log into Mogstation, under Square Enix Account Settings then go to Register/Update Payment Method. It won't prompt you to pay yet due to you still having a bit more than a week left I believe. But see if you can pre-add the credit card, otherwise 2-3 days before you have to pay, check again and it'll have a button to continue to payment in Mogstation.

[Nemuri-hime626]

I'm not seeing it under mine. All it says is Account information, Update account information, or one-time password. I don't understand why I don't have those payment options yet.

[Orma]

I'm not seeing it under mine. All it says is Account information, Update account information, or one-time password. I don't understand why I don't have those payment options yet.

Since you are from NA I wouldn't be too worried about it. You can try going to their other account management site.
https://secure.square-enix.com/accou...n?cont=account

[Nemuri-hime626]

I've tried enabling Crysta there, but it just gives me the error again. And the account information isn't much either. I checked for updating, but that's only for like your password or security questions.

Why is trying to pay for this subscription so hard? Why couldn't they give us a manuel on how to this in the game box? Or give us a video on how to do it or something? It's too hard to simply figure out on the internet. XP