Payment Method Registration Errors [Error Code 401 and 601]

[Vazerus]

Posting in this thread too; I bought 180 days (for the rewards) to play this game with my fiancée when we get home from work. After I purchased that for myself, my fiancée tried to do the same thing, but is riddled with 401/601 on three DIFFERENT cards which we've never had problems with before.

She's attempting to contact support for a third time at this point, so hopefully she gets a good rep (lol). Meanwhile, here I am wasting my FF14 days because I can't play with the person I bought the game to play WITH. This is absurd, just take our money already.

Support told her to wait a week or two and try again. Supposedly they were nice, but they don't have the power to do anything. So basically I have to waste ~14 days of my 180 on top of the 2-3 I've wasted already because of this. SE, you need to talk to your card authenticating service as of two days ago.

[Corrderio]

I'm giving them til the end of the month to make some kind of announcement regarding this problem to at least show they're aware of it. If they don't have anything by then I'm going to cut my losses and movie. Not sure if SE will get enough bad publicity by then or not though.

[Wyverm]

I think this only got solved when the 20 days from people who bought 2.0 end. Them it will be a huge shit storm here.

[Corea]

Posting in this thread too; I bought 180 days (for the rewards) to play this game with my fiancée when we get home from work. After I purchased that for myself, my fiancée tried to do the same thing, but is riddled with 401/601 on three DIFFERENT cards which we've never had problems with before.

She's attempting to contact support for a third time at this point, so hopefully she gets a good rep (lol). Meanwhile, here I am wasting my FF14 days because I can't play with the person I bought the game to play WITH. This is absurd, just take our money already.

Support told her to wait a week or two and try again. Supposedly they were nice, but they don't have the power to do anything. So basically I have to waste ~14 days of my 180 on top of the 2-3 I've wasted already because of this. SE, you need to talk to your card authenticating service as of two days ago.

And i thought the 72 hours I was supposed to wait on one of my cards was bad. Can't believe they said to wait weeks.

[Kasualty]

Called my bank, they authorized said everything was fine. Still getting 601 error. SE needs to take some ownership.

[Darico]

This is another really bad system. I'm sorry. I wish someone could answer this question for me. How do we know if our card is blocked without trying it, failing, and blocking it again? If it is blocked for the 30 day cycle, does that cycle reset every time you try? Please say no. And besides, why was it even blocked the first time? There must be some way to unblock our cards. I don't know of any other really viable method for me right now. I get the idea of security, but Bublex--if that is your real name--even you have to admit it's been fudged up somewhere along the way here, right?

[BriJo]

Neither of the suggestions for Error 601 and 401 appear to be true in my case at least. My husband paid for his subscription with no problems. I try to pay for my subscription twenty minutes later on the same network and computer with the same credit card. I get both errors after trying two different payment methods. Therefore, I HAVE to assume that it is not on my end. The only difference between his account and my account is that I have mine linked to a CE v1.0 and he just bought a standard game in August.

[tumtedum]

Neither of the suggestions for Error 601 and 401 appear to be true in my case at least. My husband paid for his subscription with no problems. I try to pay for my subscription twenty minutes later on the same network and computer with the same credit card. I get both errors after trying two different payment methods. Therefore, I HAVE to assume that it is not on my end. The only difference between his account and my account is that I have mine linked to a CE v1.0 and he just bought a standard game in August.

Pretty much the same scenario as me. I think it has to do with not being able to use the same card on multiple accounts, which is pretty dumb in my opinion. I understand it might be there to prevent fraud but it is harming legitimate customers in the process as well..

[Tsukiyo]

You can't use the same card on other accounts?

[weezdajuice]

Error code 401 has nothing to do with my bank, and I have confirmed this with them. Its been three days, and I'm still unable to register a payment. I think I'm done. After all of the other nonsense that I've had to put up with and now they won't even take my money? Not worth my time.