I am an owner of a Legacy 1.0 standard account, and owner of a CE boxed ARR that I cannot use to gain the content listed without paying another 20$ since the provided code can only be used if I create a new account. I was also part of the beta where many of these account issues as well as server load issues where being flagged as priority problems that needed to not only be addressed but the general attitude that these were simply minor issues that players needed to find how to work around them was considered unacceptable and a bad practice.

These subscription issues and the current way both customer service and moderation team have been communicating pretty much convinced me that the best course of action is to wait till things settles and get fixed before ever considering spending more on this game then I currently have.

I will not be subscribing to this game for as long as it is needed to gain a stable and high level of quality in both services and product satisfaction.

I was expecting having to rely on patience when faced with issues at the start of this launch, but not being able to gain what I paid for nor even being able to register subscription information is a bit more then I was expecting.

I hope things will get cleared soon guys.