Quote Originally Posted by Bublex View Post
If you are receiving an error 601 message when attempting to enter a new payment method or updating an old one, the error maybe caused if you are on a private network or on a company network. If possible, we recommend that you try using an outside network to register your payment method to your Square Enix Account.
This is really ambiguous, and I hope you don't mean to avoid private networks like what many of us have in our homes. Using public network can open us up for credit card theft and is a terrible idea. I seriously hope this isn't what you mean, and I hope no one reads this thinking they need to go on a public network at their local Starbucks/Timmies/library/other-public-wifi-place to subscribe.

Here's the problem, SE. There's a post here now by a SE rep on tips for people on how they can pay. This is absolutely not the way to do things. People shouldn't have to figure out how to work something, especially when it's to pay you. Paying online is a feature that other companies do with ease. You can't possibly think there is something the customer needs to do extra to get this to work when we never have an issue anywhere else.

Also, going to support is not an option. Bublex, I realize you're the one who unfortunately is stuck listening in and dealing with this, but please read the comments. You'll notice many of us are not getting through to support. They're not helping us, they're dropping us, closing our tickets, etc. Also, if you read through the posts you'll realize many of us have confirmed it's not an issue with our bank institution. Stop saying it is.