To be fair it's not his fault. He just has to relay the generic public relation approved response to the problem and attempt to keep order on the forums. I'd say the blame lies mostly in management neglecting to address the problem and thus their ICT personnel aren't paid to do anything about it.
True, but at the same time SE isn't doing themselves any favors if they keep ignoring the elephant in the room.To be fair it's not his fault. He just has to relay the generic public relation approved response to the problem and attempt to keep order on the forums. I'd say the blame lies mostly in management neglecting to address the problem and thus their ICT personnel aren't paid to do anything about it.
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