Quote Originally Posted by Merylx View Post
I'm still having problems with this. I don't even know how long SE have locked me out for. Is it better if I ring them? See what's going on with my account? Or simply wait a week or two before trying again? This is ridiculous.
It seems like some people have luck with EU Support, although I don't know if this is because their accounts are EU or if they're NA accounts going to EU instead because NA is useless... I'm going to eventually contact NA support but I'm pretty much livid and while screaming at whoever ends up helping me would make me feel better, I doubt it'll get me anywhere at all :P I do believe that you'll get info as to how long you're locked out for if you contact them though, as well as possibly a removal of the lockout, not sure, lots of different stories on here. Also no support on weekends :T

Also in regards to the whole enter your CC with spaces thing, Square Enix's Store says this:
"Should I use spaces or dashes when I enter my credit card number?
No. Enter your credit card number without any spaces or special characters. It should be entered as a continuous string of numbers. "
Funny how that works for some people with this issue...