Will there ever be a resolution for this?

My account was fine when the game first launched and I had used my card for automatic renewal. I canceled the renewal a few months ago since I was not actively playing, but now I came back to the game and cannot resubscribe.

In fact what I am really trying to do is add Crysta to my account and I always get the 401 error. I have tried with a debit card, I have tried with a Visa gift card, I have tried with my VPN on, I have tried with the VPN off. No matter what I cannot add money to this account.

All I want is to add some Crysta and transfer servers! Why must this be so hard?!