Quote Originally Posted by RubySt View Post
I had this problem, too. Error 401 and 601. My boyfriend and I tried to pay with the same credit card. For him it just worked fine. I got the errors.

Square Enix asked me via Email to send them a picture of my credit card and make sure that the first 12 digits of the card are blacked out. You then have to send it to sel-id@square-enix.com including your ticket number because the standard email-address filters out all the attachments.

I sent them the picture and today (4 days later) I got an email that my problem is fixed and I can register and use my credit card for subscription.... and now I'm back in game.

Hope this helps you guys and solves your paying problem, too.
Will try this... what do you write on "Subject" and the body of the mail?