Quote Originally Posted by Iymala View Post
After sitting on Hold for close to an hour I am starting to wonder if it is even possible to get through to SE Customer service to clear this up.

Edit Follow-up: I finally got through to customer service on the phone to have them tell me there was nothing they could do and that the system "automatically" blocks cards. For no reason, we now have a 30 day block on our cards that they are unable to lift. This is completely unacceptable customer service. I am very sorry that my account already processed my 180 subscription while my fiance is having to deal with this. I would have cut my losses and found a new game. While I truly enjoy the game this level of customer service, with no apologies made is unacceptable and nothing I would feel good supporting.

The only suggestion they gave was to go find an Ultimate Game Card.
To be honest... I am beginning to wonder if those supposed "30 day blocks" are real or if they just say that to keep the person from complaining... The fact that nowhere in the site does it say that the account is blocked, coupled with the fact that not even customer service actually knows 100% if any account is blocked for 24, 48, 72 hrs or a month really makes me think that they're just saying that to get us to shut up for a while and stop us from bugging them to fix something that they just don't know how to fix...