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  1. 10-03-2013 01:54 AM #11
    Iymala
    Player
    Iymala's Avatar
    Join Date
    Aug 2013
    Posts
    120
    Character
    Iymala Vayle
    World
    Cactuar
    Main Class
    Conjurer Lv 53
    After sitting on Hold for close to an hour I am starting to wonder if it is even possible to get through to SE Customer service to clear this up.

    Edit Follow-up: I finally got through to customer service on the phone to have them tell me there was nothing they could do and that the system "automatically" blocks cards. For no reason, we now have a 30 day block on our cards that they are unable to lift. This is completely unacceptable customer service. I am very sorry that my account already processed my 180 subscription while my fiance is having to deal with this. I would have cut my losses and found a new game. While I truly enjoy the game this level of customer service, with no apologies made is unacceptable and nothing I would feel good supporting.

    The only suggestion they gave was to go find an Ultimate Game Card.
    (3)
    Last edited by Iymala; 10-03-2013 at 02:15 AM.
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