Payment Method Registration Errors [Error Code 401 and 601]

[Legionz]

Then again, they contacted me. I explained the problem, and they asked me to CALL Playspan in order to add crysta. When i check if i can pay with crysta, i noticed that im my page doesnt have the option, unlike another friend that is new to the game. Somehow, i think that is the 1.0 profile. can you guys please confirm if everyone having this problem is 1.0? Im trying to get to the root of this.

I am from 1.0 and i dont get the option to add crysta.