To be honest... I am beginning to wonder if those supposed "30 day blocks" are real or if they just say that to keep the person from complaining... The fact that nowhere in the site does it say that the account is blocked, coupled with the fact that not even customer service actually knows 100% if any account is blocked for 24, 48, 72 hrs or a month really makes me think that they're just saying that to get us to shut up for a while and stop us from bugging them to fix something that they just don't know how to fix...