Payment Method Registration Errors [Error Code 401 and 601]

[Pyarone]

I was feeling a bit nostalgic and was willing to pay the subscription fee just to goof around for a few hours tonight only, but if they're not even going to bother resolving an issue like this, there's no way in hell I'm going to jump through hoops for the privilege of wasting my money.

Screw you SE, was a decent game but you've officially killed it in my mind, you're hereby written off, good luck with that "screw the customers" business model.

[ReynaldoMoon]

I've been subbed for most of the time since the 2.0 release and only yesterday did I start getting these errors and now they just won't stop. No matter which payment option I pursue, It's impossible to get it to go through. I'm beyond frustrated, but the fact there's a thread this big with so little comment by Square makes the whole matter borderline hilarious.

[Arcos]

Just signed up to the forums to add what's already been linked to above -- browser add ons may be a part of the problem regarding error 601. I downloaded Opera real quick to test it out after trying out three different cards and et voila, worked on the first try. I hope it does for at least some of you, as well.

[Feeya]

My 401 problem is still unresolved. Trying to buy phials of Fantasia. No reply from the support either (third email just sent!), and I've waited for about a week now since I sent the first one. Tried everything humanly possible to fix this, and I keep trying every day - making sure I'm not getting a credit card block of some sort. Changing browser, disabling add-ons, contacting my bank to ensure everything is okay, trying to buy Crysta instead (ugh, I really don't like that crap!)... Nothing works. What are they thinking with this horrible payment system?!

I give up...

[TYRWinter]

Bought an ultimate game card and tried to top up using that code and it still failed. Seriously?

[Rienhart]

So I assume that waiting for their damned customer support emails is useless? been trying to subscribe for days now and still nothing. I've tried everything but time cards which I'm reluctant to buy. Losing customers by the second square..

[Regemony]

I wanted to get back into the game but keep getting an error 406 with 3 different cards. I can't buy Crysta due to being in Australia too. Looks like I am not playing this game again.

[ccl1995]

Ok.... I used 5 cards, both on Mog Station and on crysta Ultimate Pay solutions...not working..at all. All the places i know ran out of game cards a loooong time ago. My only hope now is that the customer support helps ASAP.

[Shirana]

been having this for like a month..funny, cuz it's the same card that's been SUCCESSFULLY reneweing my sub -.-
been trying to buy the digital upgrade and a fantasia and I can't but either due to error 401. All support told me to do was go to http://www.findmyorder.com and that didn't find ANYTHING or HELP AT ALL. Just tried buying a fantasia again today and still no go. In fact, I saw this on my transaction history this time.

Explanation, SE? Cuz I'm really fed up with the lack of help and now I have mysterious withdraws from my account from you.

Edit: Can't be a bank issue...because i've been able to pay for food and bills just fine for the month or so this has been going on.

Edit: "like a month", not "more than a month". Tried buying the digital upgrade a day or two after it came out. Been having the issue since then.

[galthera]

I'm trying to renew my sub after I let it expire last year and I keep getting error 401 and then 601. All of my credit card information is correct, there are plent of funds, and I used the card successfully last night at the store.

Am I missing something?