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  1. #1
    Player
    XioNightshard's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Xio Nightshard
    World
    Sargatanas
    Main Class
    Conjurer Lv 23
    I think it was NoScript more than AdBlock, unless something changed on SE's side. I had error code 601 though, not 401 or 406. If you try too many times, they lock your account though.
    (0)

  2. #2
    Player
    legend911's Avatar
    Join Date
    Apr 2014
    Posts
    1
    Character
    New Legend
    World
    Excalibur
    Main Class
    Pugilist Lv 50
    Nothing seems to be working for me either. Error Codes 406 and 401. Not sure what to do next except wait
    (0)

  3. #3
    Player
    Holidae's Avatar
    Join Date
    Oct 2013
    Posts
    7
    Character
    Doc Holidae
    World
    Gilgamesh
    Main Class
    Scholar Lv 60
    I've tried using my own credit card as well having a friend try to use his. Neither option worked. I wasn't able to add Crysta to my account either.
    (0)

  4. #4
    Player
    Beydude's Avatar
    Join Date
    Apr 2014
    Posts
    2
    Character
    Bey Mao
    World
    Behemoth
    Main Class
    Goldsmith Lv 50

    Took a week but got back in the game. Like or bump this so others can see.

    For everyone on this tread trying to look for a solution to this issue I have done a lot of things to resolve this problem. I will list everything I have done as this might be not just one problem. I believe the issued as of today (4/7/14) it has been fixed some how.

    1. Your browser maybe blocking a script or Java app.
    Some one mentioned this so I removed add blocks and lower the security to allow everything to run (remember to put back to default after you try this). Also updated Java just in case. Also I have tried on another computer and Iphone. This was not my problem but could be yours.

    2. The bank of your card is blocking payment because they believe its from a fraud vendor. Just call your bank to see if they noticed the $1 charges on your card and ask if they are blocking payment from that vendor. I got a call from my Chase bank the next day and had to tell them to allow it. (It still did not work for me after I allowed it)

    3. If the top options fails then try getting Crysta using paypal ( Id recommend this as you do not see the $1 charges for attempts, paypal just declines the payment if it doe not work which happened to me) Tried today and it worked, it did not work the first 2 times last week.

    4. IF all else fails I did have a backup plan which was just to get a time card and because I do not like shady sites I would recommend Amazon.com. Just look up Final Fantasy 14 and in the items there should be a 60 day time card for like $30. (Last time I checked it was there. Never did this option so do not ask me about it if it does not work. I had heard other people call support and force the code in to work but that's about it. The card did say PS3 but from the comments it looks like it works for PC also and that the time also add on to your Vet rewards. Hope this helps anyone.
    (0)

  5. #5
    Player
    Erp's Avatar
    Join Date
    Apr 2014
    Posts
    1
    Character
    Yaichiro Hyursson
    World
    Gilgamesh
    Main Class
    Marauder Lv 58
    Just thought I'd add my experience. Hopefully someday they'll stop pretending it's not their fault and fix this.
    I keep getting error 406.
    I already called my credit card company who said they could see the $1 charge getting cancelled by the merchant. There was nothing wrong with my card nor was there any blacklist against SE.
    I have definitely waited more than 24 hours. But since support won't tell me, I don't know if I'm on 30 days block. How many times is "too many" to try using my card? 4? 8?
    I tried buying Crysta using my credit card: fail
    buying Crysta using ultimate pay>credit card : fail
    buying Crysta using ultimate pay>paypal : fail

    Honestly why is Crysta even an option? Why does it even exist?
    All that's left for me to try is buying the time card. But for the same amount of days I want to add (180 days), I'm paying $12 more.

    If I can buy multiple items on Amazon using different credit cards and addresses, why is it so hard for me to buy 1 item off SE? I don't get it. I'm practically throwing money at you! TAKE IT ;_;
    (1)

  6. #6
    Player
    Garumill's Avatar
    Join Date
    Apr 2014
    Posts
    2
    Character
    Garu Mill
    World
    Exodus
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Erp View Post
    Just thought I'd add my experience. Hopefully someday they'll stop pretending it's not their fault and fix this.
    I keep getting error 406.
    I already called my credit card company who said they could see the $1 charge getting cancelled by the merchant. There was nothing wrong with my card nor was there any blacklist against SE.
    I have definitely waited more than 24 hours. But since support won't tell me, I don't know if I'm on 30 days block. How many times is "too many" to try using my card? 4? 8?
    I tried buying Crysta using my credit card: fail
    buying Crysta using ultimate pay>credit card : fail
    buying Crysta using ultimate pay>paypal : fail

    Honestly why is Crysta even an option? Why does it even exist?
    All that's left for me to try is buying the time card. But for the same amount of days I want to add (180 days), I'm paying $12 more.

    If I can buy multiple items on Amazon using different credit cards and addresses, why is it so hard for me to buy 1 item off SE? I don't get it. I'm practically throwing money at you! TAKE IT ;_;
    Exactly my experience.
    I had to go out to Best Buy and pick myself up a 60 days game card.

    This is not cool SE..
    (0)

  7. #7
    Player
    Buraspo's Avatar
    Join Date
    Aug 2013
    Location
    Klaipeda,Lithuania
    Posts
    30
    Character
    Aka Sin
    World
    Odin
    Main Class
    Lancer Lv 90
    that's so weird , I guess I don't have to tell my story , I need to tell how I feel , it was supposed to be my last day on ps3 , the day when echo comes and helps to take down Twintania , and next step move to ps4 , but Im so down now , though Im back to the game ,after 2hours of nothingless ,I still need my 10 euros back lol for .... I dont know how it is even possible the transaction fee is taken and the subscription is NOT !! wow , and I cant play without my retainers !!! they have my items they have my tasks ,oh man I liked them...the same card I payed for them 1 week ago doesn't work today .... why...
    (0)

  8. #8
    Player
    Ramzal's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    174
    Character
    Tilis Vigard
    World
    Midgardsormr
    Main Class
    Gladiator Lv 90
    I got my account going completely fine, but when I tried to get my account of my wife active again I was stopped at every turn by 406 error. I don't think I've ever tried so hard to give someone my money, namely having to try it on Internet explorer instead of firefox. To be perfectly honest the billing set up for this game is ugly at best and a CF at worst. It has you enter payment options only for you to have to re-enter it when you go to use a card, and it doesn't even work. I shouldn't -have- to set up a paypal account to give you guys money. We shouldn't have to jump through several loops just to enjoy ourselves.

    I hate saying it but take a note from Trion or Blizzard on your payment setups. They're easy, straight forward and doesn't end up with situations like this.
    (0)

  9. #9
    Player
    Moriix's Avatar
    Join Date
    Aug 2013
    Posts
    140
    Character
    Rin Natrix
    World
    Odin
    Main Class
    White Mage Lv 60
    I hope this silence of SE mean they are trying to finde another way for us to pay .... I realy hope this is the case not they dont care to fix it .
    (0)

  10. #10
    Player

    Join Date
    Apr 2014
    Posts
    3
    I bought the game Final Fantasy 14 on the portuguese playstation store and the game isnt working. I start the game , then insert the password and then it tells me to restart my client account. I emailed square enix, i tried to register my account many times, the first time i thought i did it then i ever recieved the email. I tried again to register and now it asks for my credit card information. Im on PS4, what else can i do , im not even sure if theyre trying to fix it, nor do i know if they recieved my email. Im very disappointed with square enix. At least they could email their clientes and let them know that they recieve the email and are trying to fix it. Any help would be welcome. I feel like i just wasted 50 euros and the whole day trying to figure out what is causing this problem.
    (0)

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