Payment Method Registration Errors [Error Code 401 and 601]

[Eru_Illuvatar]

Sadly I'm now affected by this issue as well. I cancelled my payments in February as I was not going to be able to play for a month. I tried to add the same credit card I used since August (many times) 2 days ago and keep getting the 406 error code.

Has anyone had this issue resolved after contacting SE? I now have 15-18 transactions on my credit card of $1.10 each. Has anyone successfully had these charges reversed by SE?

[Clink]

I'm on the Ultros server and my account expired a few days ago. I called SE to talk to a representative and the same thing keeps happening. I tried using my card that had $20 on it since I've used it before to renew my subscription but I keep getting 601/401 and always waited the 24hr mark. tried when i got home from work Thursday (4PM), Friday(6PM), Saturday(8PM) all within the 24hour windows. Happens when I try to sign up for renewal subscription and even when trying to purchase Crysta. The expiration date on my card is good till 2022 and the funds are there so idk whats going on. Just please Square-Enix fix whatever you did. Because I do have statement of it being used fine on the system because its the same card I used when I renewed my sub. For the mean time I just ordered the Time card off of Amazon. The funny thing is I never had a problem paying until that Payment Maintenance on the 27 of February happened.

[Qamaqi]

my friend has the same problem with error 406, he didn't change credit card, even mine that works fine with my account won't wort with him, neither paypal nor ultimate gamecard, support chat finally says that last choice is to use the 60days prepaid card from SE:

http://store.na.square-enix.com/stor....#.UynTMoW_hV1

Anyone knows if this work?

[Qamaqi]

my friend has the same problem with error 406, he didn't change credit card, even mine that works fine with my account won't wort with him, neither paypal nor ultimate gamecard, support chat finally says that last choice is to use the 60days prepaid card from SE:

http://store.na.square-enix.com/stor....#.UynTMoW_hV1

Anyone knows if this work?

Ok, my friend finally could get his account work again. He bought the game card from SE (60 days is the only option), since it is a physical card he had to wait till the card arrived to his aunt's house that lives in USA (cuz we are from south america), his aunt tell him the card number and finally he could play, the whole thing was like 5 days.

It sucks now cuz another friend has this problem... wonder when gonna be my turn >.<

[ThistleChaser]

My trial account expires in three days. I wanted to set up the monthly renewing payment. I wanted to buy the CE.

Three credit cards got a 601.
I tried a gamecard, got an error.
Put money into my Stream Wallet, got an error when I tried to use it.

Five and a half hours working on this, calling my bank, googling for information, and I still cannot pay for my account.

Why are you so eager to not take my money, SE? It's so frustrating. Are you really going to give me no choice but to go back to WoW?

Edit: I didn't just disable, I uninstalled noscripts. I tried doing this in both Firefox and IE, same behavior.

Edit 2: A few pages back, someone said they had success buying Crysta with Paypal, so I tried that. $20 out of my account, and the SE page has been on "loading..." for 15 minutes now. When I open a new window, there's a 0 balance of Crysta. This is insane.

[kkfea]

Error 406... nothing wrong with the card.

[Moriix]

I tried again lol and I got 406 two times and took 2$ from my account , I connected my bank and they told me that SE is the seller and my mony didnt go thro yet , so its still between my account and theirs -_- , so if 2days passed and it doesn't go into one of the account then I have to wait 30days as SE told me .

wish SE let us use paypal in renewing subscription instead of using directly our cards .

FIX THIS FOR GOD SAKE !!

[AKS_Himiko]

So I have this same problem, it goes like this:
1- I log into the Mog Station (sometimes it just returns me to the log in window, even tho I know my credentials are correct and the 1-time password as well).
2- I go and try and subscribe with a Credit Card, and the 1 EUR minimum charge is made (I get a message from the bank with any transaction with my credit card).
3- When I get to the part where I confirm the payment, it gives me Error 406: Please try again later.

Now at any point in this process I actually may be redirected back to the log in page of the Mog Station or the SE Account management, why ? I don't know, I thought it was the browser, so I switched from Firefox to IE and Chrome, both with the same result, the one time I actually made it to the 406 Error was while I was on a VPN, hence I assume the problem is in my ISP or something, but no matter how I confirm the payment I always get the 406 error.