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  1. #1
    Player
    DFEGHALI's Avatar
    Join Date
    Sep 2013
    Posts
    22
    Character
    Asad Theking
    World
    Excalibur
    Main Class
    Archer Lv 50
    So SE has done nothing at all about this problem yet?

    let me ask everyone, is this really a problem for SE?
    it only happens to low number of people who don't use a US credit card or are not in the US

    that's it and of you are its because your acc is locked
    (0)

  2. #2
    Player
    Orion31's Avatar
    Join Date
    Mar 2011
    Posts
    29
    Character
    Creatis Argo
    World
    Hyperion
    Main Class
    Archer Lv 27
    Quote Originally Posted by DFEGHALI View Post
    So SE has done nothing at all about this problem yet?

    let me ask everyone, is this really a problem for SE?
    it only happens to low number of people who don't use a US credit card or are not in the US

    that's it and of you are its because your acc is locked
    ye it is a problem for SE.

    i mean how else should we pay if we are in another country or using a non U.S. credit card? move to the U.S.? does SE expect us to do that just to pay for FFXIV?
    (0)

  3. #3
    Player
    Divinehero's Avatar
    Join Date
    Sep 2013
    Posts
    32
    Character
    Divinehero Caitsith
    World
    Famfrit
    Main Class
    Summoner Lv 80
    Quote Originally Posted by DFEGHALI View Post
    So SE has done nothing at all about this problem yet?

    let me ask everyone, is this really a problem for SE?
    it only happens to low number of people who don't use a US credit card or are not in the US

    that's it and of you are its because your acc is locked
    except for the fact i live in the US and have a US debit card and am having this problem
    (3)

  4. #4
    Player
    Legionz's Avatar
    Join Date
    Aug 2013
    Posts
    25
    Character
    Nephalem Rathok
    World
    Hyperion
    Main Class
    Dark Knight Lv 80
    Quote Originally Posted by DFEGHALI View Post
    So SE has done nothing at all about this problem yet?

    let me ask everyone, is this really a problem for SE?
    it only happens to low number of people who don't use a US credit card or are not in the US

    that's it and of you are its because your acc is locked
    What are you talking about? I am using a United States Military Bank, i am prior military and i still cant pay with that card nor do i have the option to add crysta. Read prior posts before posting.
    (0)

  5. #5
    Player
    DFEGHALI's Avatar
    Join Date
    Sep 2013
    Posts
    22
    Character
    Asad Theking
    World
    Excalibur
    Main Class
    Archer Lv 50
    Quote Originally Posted by Divinehero View Post
    except for the fact i live in the US and have a US debit card and am having this problem
    Quote Originally Posted by Legionz View Post
    What are you talking about? I am using a United States Military Bank, i am prior military and i still cant pay with that card nor do i have the option to add crysta. Read prior posts before posting.
    Ok nice! you should call SE because you account for paying is locked! ( SE told me about whats going on) after you call them they will unlock it and should be fine.

    what sucks is that you have to wait more than 2 hours for you to talk to them.
    it happened to me many times
    (0)

  6. #6
    Player
    Legionz's Avatar
    Join Date
    Aug 2013
    Posts
    25
    Character
    Nephalem Rathok
    World
    Hyperion
    Main Class
    Dark Knight Lv 80
    Quote Originally Posted by DFEGHALI View Post
    Ok nice! you should call SE because you account for paying is locked! ( SE told me about whats going on) after you call them they will unlock it and should be fine.

    what sucks is that you have to wait more than 2 hours for you to talk to them.
    it happened to me many times
    Learn to troll. They do not unlock anything and that does not fix the problem of not having the option for crysta.
    (1)

  7. #7
    Player
    Davi_Drk's Avatar
    Join Date
    Feb 2012
    Posts
    3
    Character
    Mholi'to Lihzeh
    World
    Ultros
    Main Class
    Archer Lv 5
    Quote Originally Posted by Legionz View Post
    Learn to troll. They do not unlock anything and that does not fix the problem of not having the option for crysta.
    Still not working here.
    (0)

  8. #8
    Player
    Corea's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Corea Swiftspear
    World
    Exodus
    Main Class
    Lancer Lv 42
    Quote Originally Posted by DFEGHALI View Post
    Ok nice! you should call SE because you account for paying is locked! ( SE told me about whats going on) after you call them they will unlock it and should be fine.

    what sucks is that you have to wait more than 2 hours for you to talk to them.
    it happened to me many times
    Stop trying to troll people. I think it's been well established that SE support can't do anything about the lock outs.
    (0)

  9. #9
    Player
    Khyal's Avatar
    Join Date
    Sep 2013
    Posts
    7
    Character
    Khyal Raga
    World
    Excalibur
    Main Class
    Thaumaturge Lv 31
    account locked for trying to pay.

    not smart business practice.
    (0)

  10. #10
    Player
    Soulcutter's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Soulcutter Amaru
    World
    Masamune
    Main Class
    Arcanist Lv 23
    Not sure if someone has mentioned this. I have seen where others have used the ultimate pay through other web sites, but how i did it was to go in like your adding Crysta select the ultimate pay option. There you will have three tabs. One for credit/debit, one for PayPal, and one for other. I selected the CC/debit there and it took my card to add Crysta. Then i applied the Crysta for my service account and it worked fine. All on the Square-Enix site to add Crysta then the Mog station to activate the account. This was also done right after i had tried to use my credit card on the Mog station to activate my service account. It is definitely something on their end, but i was able to do it easy enough without having to go to game stop or whoever for the ultimate pay card.
    Just my 2 cents take it or leave it. But either way it is still something on your end Square, Should really get it figured out.
    (0)

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