Payment Method Registration Errors [Error Code 401 and 601]

[Rissy]

You have a failsafe in crysta. There's a solution for Crysta buying a few posts back using Ultimate Pay. Use that.

No, it's not a failsafe because too many players aren't given the option to purchase Crysta...

[Orion31]

You have a failsafe in crysta. There's a solution for Crysta buying a few posts back using Ultimate Pay. Use that.

Like the other person that responded to you, not all regions can buy Crysta. I'm from Guam a U.S. Territory however their payment system (Globalconnect?) does not recognize Guam as part of the "American Region" even though SEs "Software License Agreement" does recognize Guam as part of the "American Region." (http://support.na.square-enix.com/ru...ag=software_en) I was reading in other posts that players in Puerto Rico are having the same issues. 601/401 and unable to buy Crysta.

[Wyverm]

One week and nothing until now. Not even a good anwser.
They problably will not fix this.

[ViciousValentine]

If they don't fix this before the new players "30 days" run out...the anger/rage will just multiply

[Legionz]

If they don't fix this before the new players "30 days" run out...the anger/rage will just multiply

Im hoping this happens, been a week now since ive been unable to play. This just is simply astonishing we trying to give them our money, we're encountering problems and they just don't care.

[Monana]

I'm living in Australia, which belongs to "Europe & Other Regions" when I first create a SE account back in ver1.0 of FF14. I don't have the option to purchase Crysta, or using Ultimate Pay. My only options are either credit cards or pre-paid game card. For c/c, I've tried all 3 different cards I have (one debit Mastercard, one Visa, one AE, each issued by different Australian Bank). After several days of trying (I think we all know this 24-hour-auto-blocking things by now), by using the debit Mastercard, the error 601 which many people has encountered finally gone, I was able to come to the final payment confirm page (or whatever that called, it's basically a table chart listing all the details), I was like "ohhhhh YES!" (BTW is this part of gameplay? I mean it really feels like I've got a hard achievement or just beat a hard boss and lot a great item lol...anyway...), then, the EPIC error 401!!

I've tried maybe 3 more times in 2 or 3 days, and then just stopped and waited since then. I've already got charged (those small 1.XX dollors), the transactions still shows as "pending" atm. I'll just wait for it to get through and maybe try again, like someone suggested in the previous page, see if it will works.

I really like the game, and I realllllllllllllllllllllllllly hate SE now. I think most of ppl here would share same feeling as I do.....

[Tyro]

Another day without an answer. Tomorrow I'll complete 7 days without playing due to this error you still won't acknowledge. Today hoping phone support would be better than "live" chat, I waited 30+ minutes for an agent, not willing to pay any more money for a probable useless call, I hung up.

I ask again... Should I just quit the game for ever? At this point I think it'd be faster to purchase a new game, level 3 jobs to lvl50, get full relic and DL gear before I can play again.

Please SE.

[Ache]

You won't get an a answer from them. They've made that pretty clear. Our best bet is to hope that a large amount of players get stuck on the same issue once the free time on the new v2 players wears off and they're forced to do something about it. Sigh… Its pretty clear to me that their attitude towards the players never really changed from v1 and has been purely superficial up to this point.

[Namir]

They will not fix this guys, really, just give up, I already did... Best thing to do is play other games. A total of what, about 70 pages (counting the other thread bublex locked for no reason...) and nothing but a single reply, which might as well be no reply at all? Yeah, time to move on.

[ViciousValentine]

Crysta is not a failsafe for a large majority of people. First Error 1017 and now 401/601.....SE should see people are at the boiling point.