Payment Method Registration Errors [Error Code 401 and 601]

[ThistleChaser]

Why in the world is this still an issue? It's been a known situation for a YEAR now. Does SE not want customers? Our money?

I made the horrible mistake of trying to use my crysta to pay for an extra retainer, which seems to have deleted my credit card information from my account. Now, while trying to add it back in, I'm getting the 406 error. I'm seriously, seriously pissed.

[BroodingFicus]

Yeah. Same issue here. Made more laughable by trying to contact support only to have the form keep telling me my email address is formatted improperly. It is not I assure you. Also, my account was due to go through on the 18th...thats in four days. My account /WHICH WAS STILL IN THE GREEN/ is now shut down and I can't find a valid way to get it working. Also, there are now floating 1 dollar charges on my account. Thanks. Imagine how exhilarated I was to find out this is a year old issue.

UPDATE:

Does anyone have a solution to work around this? I tried making an ultimate pay account and I can't even figure out what that site is or is trying to do. Im not given hope by the overlapping text etc on their create an account page. I noticed a paypal option, tried that. It all processed, all says confirmed but no one is charging my card and I still have no crysta to use to subscribe. This is desk throwing levels of irritating right now.

UPDATE:

Well after a 20 min delay and trying twice, the crysta finally worked. Only now I was technically shorted the four days my account was still good for, support form still doesn't work and Im wondering if I'll be forced to buy crysta every month to keep playing. *fumes under thrown desk*. You'd think, I don't know, getting paid would be a priority. Pardon the sass, but I'm a bit cranky spending several hours on a Sunday working around a busted system. Long busted, may I remind you Square. However using paypal to buy crysta, to pay for the sub does seem to work. If not in a long, meandering fashion.

[Moonleg]

So here I sit, trying to subscribe with the very same card that I used to buy the game with no issue.

Error 601.

I assume it's because I live in Germany but keep all of my bank affairs in my home country of Denmark.

Should I just give up on playing FF14 ever again, or is this problem actually being fixed on a per-account basis?

EDIT:

http://support.eu.square-enix.com/fa...la=2&kid=68643

QUOTE: Additionally, these errors will occur if you are not currently in the country where your card was issued.

This means that Square-Enix happily took my money for the game itself, but now that it comes time to subscribing and actually getting my money's worth (because let's face it, the first month in an MMO is learning how it works), they flip me the bird.

Well SCREW YOU GUYS. This is nothing short of fraud. Either my money is good enough or not, this half-and-half is just pathetic.

[AllenaEvanstein]

What a shame that this issue is still on-going for over a year now..

I was able to use my cc for doing a world transfer but right after its giving me error 406 for renewing my subscription.. SE you need to fix your billing system..

[Supernovah]

IDC if they fail to subscribe players, their loss but my CC was charged fees while it gave me an error on sub...a few bucks but illegal fees, they better reply to my ticket soon. Wow and I wanted to go back.

[moestral]

Accidentally cancelled subscription renewal service due to my part thinking that I would be busy the next coming month or so. Wanted to resub for Patch2.38, and got Error 406. I have used another credit card to see if it was my end, and same result, same error 406. I had a friend who had the exact same problem, and she got charged multiple times ($14.99USD each attempt) for each attempt she tried to go through the GlobalConnect payment service that the Mogstation uses.

I can't believe this but I might as well start buying Game Time cards at GameStop, if not stop completely altogether. =/

[Miyaka_Vigiles]

I am trying to transfer my char and got the 401 error.

Can I use a work around for this via paypal or crysta?

[Legedric]

This is ridiculous... I tried to get a "Fantasia" for my first character and I keep getting error 401, no matter what payment method I try.

I tried:
- Direct payment via CC
- Buying Crytsa with direct CC payment
- Buying Crytsa with UltimatePay - via CC
- Buying Crytsa with UltimatePay - via Paypal

Well, I guess I'll keep my money then...

[Miyaka_Vigiles]

I read somewhere that every time you get error 401, its adds 24 block on the account. Is this true?

[ninthfantasy]

Had an awful time trying to re-sub today. I've never had a problem using my card before but after being un-subbed for a while I tried to re-sub today, and I got this error like 4-5x. Not only until I did some research (i.e, found this thread) and checked my bank account did I discover it takes £1 for each failed transaction? That's pretty lame. Any way, managed to finally buy some subscription time via crysta using ultimate pay. So if anyone is having problems with your card, try that!