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  1. #1
    Player
    Dentar's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Dentar Lon
    World
    Moogle
    Main Class
    Thaumaturge Lv 62

    Changing Country on Square Account

    Good day,

    I was born in Denmark and now live in Sweden (not exactly a leap if you consider Copenhagen in Denmark and Malmö in Sweden are right next to each other).

    Unfortunately, I can't change my country location to Sweden in my Square account and so, presumably, I can't upgrade my FFXIV account to the Digital Collectors' Edition because it refuses to accept my Swedish credit card.

    This will also no doubt make it difficult to purchase a subscription.

    Could someone PLEASE change the my country location in my account to Sweden.

    Thanks.
    (1)

  2. #2
    Player
    Agamemnon's Avatar
    Join Date
    Sep 2013
    Location
    São Paulo/Brazil
    Posts
    11
    Character
    Clytemnestra Atreus
    World
    Behemoth
    Main Class
    Archer Lv 50
    I have the same problem, can't change my Country on https://secure.square-enix.com/accou...vc/mbrInfoList. The current country in my account is United States but I live in Brazil. I need to fill my address info to subscribe, but I can't change my country information.

    On Update Account Information I have only the following options:

    - Update password
    - Update e-mail address
    - Update security question and answer
    - Cancel Square Enix Account

    My FFXIV free month ends in 2 days, I can't subscribe to FFXIV without address information. I need to fill the form with fake information?
    (0)

  3. #3
    Player
    Drimiter's Avatar
    Join Date
    Oct 2013
    Posts
    4
    Character
    Drimy Consollatione
    World
    Excalibur
    Main Class
    Conjurer Lv 50
    Has anyone answer to you, guys?

    Apparently, this change can not be done (nowadays), so how did you make to pay the subscription fee?

    To me this is a simple implementation, as this is not a "non-changeable" information, according account update rules.
    (0)

  4. #4
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    Greetings,

    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
    (0)