Exploitation (Warp, Botting, etc.)

[FFVII_CID]

This is beyond ridiculous now, there are too many mining bots to report them all! Are SE going to do anything about it?? I recorded a few of them if anyone at SE want to see what's happening with their own game!!!

This bot is hogging all the fleece:
http://www.youtube.com/watch?v=XZ0TdrOfdOY
(he has been doing this constantly for at least 48 hrs.. who knows how long!

Wall hacking, teleporting miner bot:
http://www.youtube.com/watch?v=hfD4xXC8zu8

There are too many to keep track of them all but maybe someone with authority should just go inside the game and start actually BANNING these people?

[Discordia]

I also wouldn't doubt the people running the bots get their accounts hacked as well.

Zero-day exploits are a dime a dozen, I just used Stuxnet as a very famous example, but you can get easy to do on your own (Adobe Flash zero day exploits are probably a better example and everyone and their grandmothers have been able to lift credentials from "drive by" visitors to their sites and inject tons of stuff through Flash Ads, etc)

I agree with your point about bots and hacked accounts, but I'm also convinced that many are victims of malware being planted through hacked websites. There has been several notable gaming sites which had compromised data and had their ad-model hijacked so that they'd deliver trojans unto unsuspecting users. It's becoming increasingly difficult to mitigate these threats and it just boils down to browsing habits and being aware of phishing attempts. What surprised me the most is that SE has yet to say, "Our support team will NEVER ask for your account information as we already have that." I don't know how many people were duped into clicking "support" emails in desperate attempts to fix whatever issues they may be having.

[StormPoet]

Actually there are ways of detecting that kind of "invisible" Admin/GM... they used to have a similar feature on bots used to play Silkroad Online (a very popular mmo played heavily in Europe, Asia & Middle Eastern countries). Regardless they need to find SOME way to block or stop these kind of abuses even if its invisible GMs. Anything at this point will be a step in the right direction.

[PhirePheonix]

i agree with needing some online admins i saw the same named bot/character go on for hours in gridania posting gil sales for real money got so annoying i could not even scroll up my log to read my /tells or my /fc free company chats

[xSinful_Snake]

I'd like to add that it isn't possible for everyone to record video of this happening simply because people like the knowledge or the capability or eve simply play on console (you'd need a special device to record gameplay on console), so don't call my invisible admin idea a bad one just because you can do something I can't and I'm sure not going to use my phone to record my tv because that's just silly. They need more admins (active and quick-to-decide ones at that). Making it the players responsibility to PROVE what's going on with our own resources isn't the proper methodology of a reliable customer service model. We are caring enough to report the issue because we care for the community and the economy of the game, we shouldn't have to launch our own evidence collection case too.