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  1. #1
    Player
    tumtedum's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Punching Bag
    World
    Lamia
    Main Class
    Pugilist Lv 6
    Funny thing...I was able to use my debit card to pay for my account but when I tried paying for my girlfriend's account as well, it gave me the 601-401 errors...

    SE doesn't want my gf to play
    (0)

  2. #2
    Player
    Corrderio's Avatar
    Join Date
    Mar 2011
    Posts
    1,335
    Character
    Corrderio Arseid
    World
    Siren
    Main Class
    Gladiator Lv 90
    Quote Originally Posted by tumtedum View Post
    Funny thing...I was able to use my debit card to pay for my account but when I tried paying for my girlfriend's account as well, it gave me the 601-401 errors...

    SE doesn't want my gf to play
    I think they have a system in place so the same credit card can't be used across multiple accounts for security purposes or something like that.
    (0)

  3. #3
    Player
    tumtedum's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Punching Bag
    World
    Lamia
    Main Class
    Pugilist Lv 6
    Quote Originally Posted by Corrderio View Post
    I think they have a system in place so the same credit card can't be used across multiple accounts for security purposes or something like that.
    That's silly. I've had no issues with this for other P2P MMOs; it is like they do not want my money.

    And sadly, because I was declined once or whatever, that account is down for 24 hours or something along those lines..
    (0)

  4. #4
    Player
    C-croft's Avatar
    Join Date
    Sep 2012
    Posts
    907
    Character
    Cloudcroft Ieyasu
    World
    Goblin
    Main Class
    Marauder Lv 52
    Quote Originally Posted by tumtedum View Post
    That's silly. I've had no issues with this for other P2P MMOs; it is like they do not want my money.

    And sadly, because I was declined once or whatever, that account is down for 24 hours or something along those lines..
    It really isn't so silly. This is a safeguard for credit card fraud.
    (0)

  5. #5
    Player
    Corrderio's Avatar
    Join Date
    Mar 2011
    Posts
    1,335
    Character
    Corrderio Arseid
    World
    Siren
    Main Class
    Gladiator Lv 90
    Just tried again since it's been 24 hours since I first tried to get in. Entered the correct information and still getting Error 401/601.

    Well, guess it's back to Guild Wars 2 until they fix this disaster of a payment system. Assuming this doesn't get swept under the rug.
    (2)

  6. #6
    Player
    C-croft's Avatar
    Join Date
    Sep 2012
    Posts
    907
    Character
    Cloudcroft Ieyasu
    World
    Goblin
    Main Class
    Marauder Lv 52
    Quote Originally Posted by Corrderio View Post
    Link's busted. The ellipsis appears in the URL when you click it.
    fixed, sorry
    (0)

  7. #7
    Player
    KujinRen's Avatar
    Join Date
    Apr 2012
    Location
    Gridania
    Posts
    90
    Character
    Sammeo Guy
    World
    Leviathan
    Main Class
    Lancer Lv 50
    I used to work at Sony Online Entertainment in billing support and this issue came up a lot. For some online transactions, a $0 authorization charge is sent to the financial institution to verify that it is a valid account. Based on my experience there, many banks/financial institution automatically decline $0 authorization charges (by default) until you specify that you are okay with this. At the time, I had many customers calling back saying everything was working fine after contacting their financial institution and sorting it out. You have to specifically mention $0 authorization charges or else their customer service won't know what you're talking about.

    Now this may not be the same issue everyone is having, but it doesn't hurt to call and find out.
    (0)

  8. #8
    Player wingofbenu's Avatar
    Join Date
    Aug 2013
    Posts
    55
    Character
    Cavatina Mi'zhen
    World
    Behemoth
    Main Class
    Pugilist Lv 50
    Quote Originally Posted by KujinRen View Post
    I used to work at Sony Online Entertainment in billing support and this issue came up a lot. For some online transactions, a $0 authorization charge is sent to the financial institution to verify that it is a valid account. Based on my experience there, many banks/financial institution automatically decline $0 authorization charges (by default) until you specify that you are okay with this. At the time, I had many customers calling back saying everything was working fine after contacting their financial institution and sorting it out. You have to specifically mention $0 authorization charges or else their customer service won't know what you're talking about.

    Now this may not be the same issue everyone is having, but it doesn't hurt to call and find out.
    It isnt. we assure you.
    (1)

  9. #9
    Player
    C-croft's Avatar
    Join Date
    Sep 2012
    Posts
    907
    Character
    Cloudcroft Ieyasu
    World
    Goblin
    Main Class
    Marauder Lv 52
    Quote Originally Posted by wingofbenu View Post
    It isnt. we assure you.
    It could be for some as every financial institution is different. The only ones who can say it is or isn't going to be a problem is their banks.
    (0)

  10. #10
    Player
    Divinehero's Avatar
    Join Date
    Sep 2013
    Posts
    32
    Character
    Divinehero Caitsith
    World
    Famfrit
    Main Class
    Summoner Lv 80
    i swear i've NEVER had issues payin for stuff in MMOs before.. even other MMOs that use ultimate pay like vindictus and warframe some1 needs to file a complaint to the better business bureau or something cuz this is ridiculous
    (2)

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