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  1. #1
    Player wingofbenu's Avatar
    Join Date
    Aug 2013
    Posts
    55
    Character
    Cavatina Mi'zhen
    World
    Behemoth
    Main Class
    Pugilist Lv 50
    Quote Originally Posted by Wyverm View Post
    This have nothing to do with our banks. I'm in the same situation. According to bank there isn't a attempt of charge in there.
    I can't use Ultimate Game Card solution, neither Crysta (i'm living outside NA), the only thing left is credit (should be the easiest).

    And the funny thing, i bought 1.0 and paid monthly fees using this card.

    I just wanna my 50 dollars back. I tired of this, first the "mockery" of the first week, now this.

    What they did with Square Soft ...
    mostly? They were always a shitty company, Enix saved their asses and gave them a lot of money, and so square's devs have no sense of fear of retribution.
    (0)

  2. #2
    Player
    Orion31's Avatar
    Join Date
    Mar 2011
    Posts
    29
    Character
    Creatis Argo
    World
    Hyperion
    Main Class
    Archer Lv 27
    Yeah, the card I tried to register was the same card I used in 1.0 to pay for my subscription. So it is definitely not my banks fault.
    (0)

  3. #3
    Player
    Corea's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Corea Swiftspear
    World
    Exodus
    Main Class
    Lancer Lv 42
    Yeah I've tried mutiple sources from multiple banks and nada. Keeps telling me to check current relevant options then goes back to the begining. This is starting to piss me off.
    (0)

  4. #4
    Player
    Shalafi's Avatar
    Join Date
    Sep 2013
    Posts
    8
    Character
    Saya Otonashi'
    World
    Hyperion
    Main Class
    Arcanist Lv 100
    I think that after your first error you are locked out for 24 hours, so attempting other methods is pointless. This is part of their fraud protection which is not necessarily terrible, but for these types of issues it just compounds the problem.
    (1)

  5. #5
    Player
    FuriousJoe's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Shozqha Tyatu
    World
    Cerberus
    Main Class
    Archer Lv 14
    I tried so many ways since yesterday only ending up loosing alot of money, cause im in EU, i cant use Crysta. I finaly got a 60 day gamecard that worked.

    So the point is, i have a 15$ UGC code, if anyone wants to buy it for 10$ via paypal. I cant ever use it, so hopefully someone wants it. Send me PM or mail me at gvarimoto@gmail.com

    And now, time for some online gaming
    (0)

  6. #6
    Player
    Ti_Dus's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Ti Dus
    World
    Coeurl
    Main Class
    Pugilist Lv 50
    lol they should just abandon globalpay and contract with ultimatepay
    (2)

  7. #7
    Player
    Legionz's Avatar
    Join Date
    Aug 2013
    Posts
    25
    Character
    Nephalem Rathok
    World
    Hyperion
    Main Class
    Dark Knight Lv 80
    http://www.xivnation.com/news/servic...-players-quit/

    Thank You SE. Our Banks are not the problem.
    (0)

  8. #8
    Player
    Corrderio's Avatar
    Join Date
    Mar 2011
    Posts
    1,335
    Character
    Corrderio Arseid
    World
    Siren
    Main Class
    Gladiator Lv 90
    Well it's nice to see news about this popping up. With any luck SE will now give the problem attention instead of saying it's our fault.
    (0)

  9. #9
    Player
    C-croft's Avatar
    Join Date
    Sep 2012
    Posts
    907
    Character
    Cloudcroft Ieyasu
    World
    Goblin
    Main Class
    Marauder Lv 52
    The errors you may be receiving is due to an issue with the third party that is taking payments for SE. This is assuming it is a third party. Even if it isn't, the following link is to an excel spreadsheet that details the different error codes during the payment process.

    https://www.usaepay.com/console/supp...rs/errors.csv‎

    Obviously, you may be wary of clicking on it and I understand, but since it is safe, I went ahead and grabbed the two errors it could be. (401/601)

    401 Selected bank is not available The SVP Bank ID that was specified was not found in the list of valid financial institutions for selected merchants

    601 Invalid card reference token The cardnumber field appears to be a card reference token but the token does not exist (this could be the CVV or it could be a token generated from your credit card number. This is a common practice for PCI compliance)

    11000 Is a generic gateway error when communicating with the payment server


    I know this info from being in a financial support position with the technical side of an ERP solution for a company. We also use 'tokens' from a specialized third party so that we do not have to cover the cost to upgrade and maintain PCI compliance in order to hold credit card numbers of our customers.

    Another note, most systems will not allow a credit card being used against a second account. 2nd service account should be fine normally.
    (0)
    Last edited by C-croft; 09-19-2013 at 06:45 AM.

  10. #10
    Player
    Corrderio's Avatar
    Join Date
    Mar 2011
    Posts
    1,335
    Character
    Corrderio Arseid
    World
    Siren
    Main Class
    Gladiator Lv 90
    Link's busted. The ellipsis appears in the URL when you click it.
    (0)

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