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  1. #1
    Player
    Stumbleina's Avatar
    Join Date
    Aug 2013
    Posts
    54
    Character
    Luna Caldera
    World
    Exodus
    Main Class
    Arcanist Lv 32

    Changing my password

    So I have now tried twice to change my password for logging in to the game to no avail.

    What I mean by this is that I use the launcher's password recovery system to force a change on my password, and once I change it and try to log in with the new password, the launcher will not accept it. When I use my old password, it accepts that one.

    So if the launcher is having me change my password, why is the launcher then not accepting the new password? Anyone else have this issue?
    (0)

  2. #2
    Player
    kaiyouske's Avatar
    Join Date
    Oct 2011
    Posts
    142
    Character
    Kasu Sake
    World
    Hyperion
    Main Class
    Gladiator Lv 51
    Are you changing your password via Mog Station?

    https://secure.square-enix.com/accou...est=mogstation
    (0)

  3. #3
    Player
    Stumbleina's Avatar
    Join Date
    Aug 2013
    Posts
    54
    Character
    Luna Caldera
    World
    Exodus
    Main Class
    Arcanist Lv 32
    No I am not, as I said I am changing it using the launcher, which is why I am confused. The password reset is happening within the launcher itself, so why is it not taking?
    (0)

  4. #4
    Player
    kaiyouske's Avatar
    Join Date
    Oct 2011
    Posts
    142
    Character
    Kasu Sake
    World
    Hyperion
    Main Class
    Gladiator Lv 51
    Ignore the launcher and use the account management in Mog Station.
    (0)

  5. #5
    Player
    Panthur's Avatar
    Join Date
    Sep 2013
    Posts
    78
    Character
    Ambiant Radiance
    World
    Balmung
    Main Class
    Conjurer Lv 41
    Launcher? Why on earth would the launcher ask/tell you to reset your pword. How odd. Anyways, i'd always do it through the legit web site if the launcher was being shady i would be somewhat paranoid myself.
    (0)

  6. #6
    Player
    Stumbleina's Avatar
    Join Date
    Aug 2013
    Posts
    54
    Character
    Luna Caldera
    World
    Exodus
    Main Class
    Arcanist Lv 32
    Quote Originally Posted by Panthur View Post
    Launcher? Why on earth would the launcher ask/tell you to reset your pword. How odd. Anyways, i'd always do it through the legit web site if the launcher was being shady i would be somewhat paranoid myself.
    Odd? Not at all. At least, not in any other MMO that I've ever played.
    Directly below your login fields is a link for forgotten passwords. This is incredibly standard.
    (0)

  7. #7
    Player
    Panthur's Avatar
    Join Date
    Sep 2013
    Posts
    78
    Character
    Ambiant Radiance
    World
    Balmung
    Main Class
    Conjurer Lv 41
    True, i'm just being paranoid. Just worried some people may have somehow, when they got the game, got a bogus patcher. Too much hacking going on, not enough real answers.
    (0)

  8. #8
    Player
    Stumbleina's Avatar
    Join Date
    Aug 2013
    Posts
    54
    Character
    Luna Caldera
    World
    Exodus
    Main Class
    Arcanist Lv 32
    Quote Originally Posted by Panthur View Post
    Too much hacking going on, not enough real answers.
    Very, very true
    (0)