I received an e-mail after querying why the payment had not come out of my account yesterday (I was set up to use a debit card- which I used to pay for 1.0 subscription before), stating that there had been an error in receiving/collecting the money with that card and therefore my account was suspended.
I was able to purchase crysta using exactly the same debit card and pay for the subscription that way... There is nothing wrong with my accounts.
I have reset on Mog Station to pay with my card for the next billing run, so I REALLY hope they sort out this issue before then. I just want it to carry on continually as it did in the past, not to have to manually adminsiter and buy crysta to pay.