Every MMO I play now I expect rude and toxic behavior. It's unfortunate that the internet as a medium also breeds that of behavior because of it's ability to protect the user's anonymity. I suppose it's just the way some folks take advantage.

But I don't mind the "community" so much because I just ignore the idiots. There are people that exist that don't lose themselves to the power of stupidity over a keyboard and I think that the silent majority of people are normal and the ones that act stupid instantly jade your perceptions because that's all you see. I've met plenty of decent people but they're usually random across groups.

Keep playing, there are plenty of good people around--just don't expect them to drop in your lap though. If you don't play with friends you can trust finding a core group of people takes effort. I wouldn't jump in a FC or linkshell and expect to become best friends overnight--it could happen but in general trust is built not given. Good luck.