Alright so I read the forums. I saw a thread curious about how people got hacked. I'm not really worried about that, how doesn't matter. I believe its an internal job, but it doesn't matter. This is a thread about how to fix it in the fastest manner possible.

I logged off just before maint. yesterday and when I try to log in today I receive error 3102. I noticed a new character on a server I've never played on before. I also noticed my character logged off in town when I personally did not. So I have to imagine I've been hacked.

Here's what I've done.... put in an E-mail ticket, yeah todays my first and only day off for a week. That's not going to happen.
I ordered the keychain for the one time password, sorry folks I don't have a smartphone. Too expensive. That keychain is going to take a week to get here.
I've changed my password.
I am now on hold on my phone and have been on hold for over an hour. I have the 'ticket number'.

Where I am...
Still on hold.
Cannot get them to log off the account so changing the password didn't do anything.


What more can I do?
How long did it take you?