No valid or active service account is available !!

[Ailes]

I made a thread similar to this one yesterday, so it's not an unheard of problem. From what I'm guessing, something happened when the free trial for 1.0 players ran out and the transition to paying a subscription fee took place. Mine says it's set to auto renew, but it says my account is inactive. I also cannot log into Lodestone, though I could before all this happened. Anytime I have tried adding my credit card info, which is the same one I used for 1.0, it charges the $1 temporary service fee, but my info doesn't stay in the system. I did try and buy 90 days of service, but that hasn't gone through, so I'm guessing it will once all this gets fixed, least I hope it does. It's a shame, too, because I was enjoying this game.

[toochanfu]

I made a thread similar to this one yesterday, so it's not an unheard of problem. From what I'm guessing, something happened when the free trial for 1.0 players ran out and the transition to paying a subscription fee took place. Mine says it's set to auto renew, but it says my account is inactive. I also cannot log into Lodestone, though I could before all this happened. Anytime I have tried adding my credit card info, which is the same one I used for 1.0, it charges the $1 temporary service fee, but my info doesn't stay in the system. I did try and buy 90 days of service, but that hasn't gone through, so I'm guessing it will once all this gets fixed, least I hope it does. It's a shame, too, because I was enjoying this game.

yup that's exactly the same with me ..so all what we can do is sitting and hoping !!! cuz im already thinking of buying a copy of the game otl

[Azreal]

well as of this morning i cna now log into the loadstone, my account is showing up there but sys my service accoount is expired ? does this mean i should try re subbing again and it may work ?

[Mostaru]

SQAURE ENIX ALWAYS EXCEED MY EXPECTION ON GAMING EXPERIENCE!!....... wait... I can't even pay them to play the game, when it was free, I cant get in because they don't have enough servers and there were too many players or it was the ISP/server problem... now I just want to give them my money so I could play... but NO, they don't wanna take it

[toochanfu]

well as of this morning i cna now log into the loadstone, my account is showing up there but sys my service accoount is expired ? does this mean i should try re subbing again and it may work ?

idk but gss that's a good sign.. if it's me i would try subscribing a month and see..but for me still till now when i log in this appear

Use of the Lodestone requires a FINAL FANTASY XIV service account with at least one character.
Please log-in again after you have created a character in-game.