Results 1 to 5 of 5
  1. #1
    Player
    muezza's Avatar
    Join Date
    Sep 2013
    Posts
    8
    Character
    Leila Muezza
    World
    Excalibur
    Main Class
    Arcanist Lv 50

    Error 11000 on trying to purchase subscription

    Every time I try to buy crysta or a subscription using my card it gives me a 11000 error. Has anyone else been having this problem?

    I've sat in the chat queue for 2 hours twice yesterday trying to sort this out only to be told that there are no agents available. I've submitted five email support tickets and only got a response once that wasn't automated, and it told me to use the chat support system.

    I'm in the chat queue again but I don't have high hopes. I hope someone here has dealt with this before. Cheers.
    (2)

  2. #2
    Player
    Legionz's Avatar
    Join Date
    Aug 2013
    Posts
    25
    Character
    Nephalem Rathok
    World
    Hyperion
    Main Class
    Dark Knight Lv 80
    I get this too.
    (0)

  3. #3
    Player
    muezza's Avatar
    Join Date
    Sep 2013
    Posts
    8
    Character
    Leila Muezza
    World
    Excalibur
    Main Class
    Arcanist Lv 50
    Still having this issue.
    (0)

  4. #4
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Only instance I know of for certain is when Crysta is not available in your region. Where are you guys?
    (0)

  5. #5
    Player
    muezza's Avatar
    Join Date
    Sep 2013
    Posts
    8
    Character
    Leila Muezza
    World
    Excalibur
    Main Class
    Arcanist Lv 50
    I'm in the US. I used this same card to buy the game from SE.
    (0)