Results 1 to 3 of 3
  1. #1
    Player
    AmmaUltman's Avatar
    Join Date
    Nov 2012
    Posts
    35
    Character
    Amma Ultman
    World
    Hyperion
    Main Class
    Marauder Lv 50

    FIX FOUND! 401/601 sufferers rejoice!

    SUCCESS!!! (No thanks to SE)
    OK so Crysta is the only way.
    I had to go buy an Ultimate Gamer Card, got it from Offgamers
    I went and tried to apply it to UltimatePay Point, but no go, cause if you try too many times through them it ALSO locks you out.
    I called their Customer service number (877)-703-6339 (Which was a pain to find). They pushed through the application of the game card to my Ultimate play account AND that pushed through the Crysta points onto my account.
    I updated my payment method and payed with Crysta points, and now I have access. 5 hours later, and SE didn't solve it, UltimatePay customer service did.
    Way to get completely outclassed in Customer service AGAIN Square-Enix.
    (0)

  2. #2
    Player
    juliord's Avatar
    Join Date
    Dec 2012
    Posts
    20
    Character
    Virea Stark
    World
    Diabolos
    Main Class
    Gladiator Lv 50
    I am beginning to think that SE doesn't want us playing their game...

    Waiting on the e-mail from walmart where I bought the ultimate gamer card
    (0)

  3. #3
    Player
    Gregorio's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Santiago Mendez
    World
    Behemoth
    Main Class
    Arcanist Lv 20

    What worked for me.

    I was finally able to buy Crysta through UltimatePay using my credit/debit card. Paypal Express kept rejecting my payment.

    1) Log into the Mog Station. https://secure.square-enix.com/accou...est=mogstation
    2) Click on "Account Services" in the top menu.
    3) Click on "Subscription Services" in the middle of the page.
    4) Choose the subscription type, subscription period, and crysta. Then click Next.
    5) Make note of how much Crysta is needed to purchase this subscription.
    6) Hover your mouse over "Square Enix Account Settings" then click on "Add Crysta". You may need to log into the Square-Enix Account page.
    7) From the Crysta purchase options, select "Specify amount of Crysta to add to your account".
    8) Enter the amount of Crysta from step four(4) above. Then click Next.
    9) Select UltimatePay. The click Next.
    10) Enter in your credit/debit card information. Then click Continue.
    11) Enter in your information associated with that card. Then click Confirm Payment.
    *NOTE: I got a message that my card was decline. I just clicked ok and went through steps 9 and 10 again. I had to do this a couple times and it eventually accepted my card.
    12) Make sure the amount of Crysta you want to purchase is correct, then click Confirm Payment. Your Crysta should now be added to your account.
    13) Go back to the Mog Station and log in again if necessary. https://secure.square-enix.com/accou...est=mogstation
    14) Click on "Account Services" in the top menu.
    15) Click on "Subscription Services" in the middle of the page.
    16) Choose the subscription type, subscription period, and crysta. Then click Next.
    17) Review the information and follow the prompts to complete your game time purchase.
    (0)