Mog Station error 601 & 401?

[AiChyan]

I've been getting those errors since I first started playing. My only solutions were to use steam wallet for optional items, and time cards for play time.

[Vespar]

I actually posted this again today in the tech support forum. My sub comes out just fine on the same card, but when I go to buy something on cash shop it declines it every time. Can we please get some paypal love?

[Quackers_Rawrface]

I just encountered this error today. If you are running Chrome and use a script blocker, temporarily turn it off. It's not letting the payment run through. I had the site whitelisted, but it didn't stop the 401 until I actually shut off the thing.

[LuizOFOCA]

Sorry for raising this thread.

I had to change my credit card last sunday, so far no problem.
But yesterday i got a refused charging (it was my fault for not waning my bank about charges from out of brazil sites) and after that i cant get to subscribe another card i only get error 601.

Anyone can help me with that?

[xXRaineXx]

Sorry for raising this thread.

I had to change my credit card last sunday, so far no problem.
But yesterday i got a refused charging (it was my fault for not waning my bank about charges from out of brazil sites) and after that i cant get to subscribe another card i only get error 601.

Anyone can help me with that?

I had something similar happen before. There was only 1 solution for me; buy a gamecard and top up 1-2 months, do not try to register a new credit card during this period for at least a month. After about a month and a half, I was able to register my card with no issue.
I think the issue has something to do with the payment gateway where your details are temporarily blocked for a period of time. I did contact support on both ends with SE and my Bank, no issue was found on both ends. But the problem insisted.

[LuizOFOCA]

I had something similar happen before. There was only 1 solution for me; buy a gamecard and top up 1-2 months, do not try to register a new credit card during this period for at least a month. After about a month and a half, I was able to register my card with no issue.
I think the issue has something to do with the payment gateway where your details are temporarily blocked for a period of time. I did contact support on both ends with SE and my Bank, no issue was found on both ends. But the problem insisted.

Thanks for the information.
I just managed to renew using crysta and pay pal account. Only thing is that it's not recurring.

[Soralis]

it happened to me as well last year, it is blocked because you proibably didn't have enough money for the last payment maybe. Remember, if you want to buy lets say phantasia potion it is 7 euros yes but you need to have at least 8 on your card, not 7, something. Just don't try it again because every other attempt will block your card next 24 hours. So because i tried that one time like a billion times and it didn't work it was probhably blocked for like a month lol. So i e-mailed the support and they fixed my card in 2,3 days

[Avalionis]

I've been having the same problems too. Tried setting up a recurring sub, and I got 601'd with two different cards.

Worse part? Time cards aren't available where I live. I looked online, and they're around $50-$60, due to currency conversion and taxes. (I live in Canada)

I put a msg in with squeenix...that was Sat. Turns out, they've been closed for the holidays since then.

I've tried disabling adblocker and nothing. Gonna try one other card here, and if that doesn't work...I'm SoL in regards to playing FFXIV, until they decide to release more time cards, and if that's being phased out (according to rumors it is), then I'll have no other option, but to close my account out.

[Enkidoh]

The 601 error is a boilerplate error that seems to be thrown up most commonly when something is preventing the Mogstation/SE Account system from processing the card details/payment. Often this can be as simple as your web browser that you are using to access the site is blocking a special security script that is running in the background from functioning (and which is required by the Mogstation, as this script verifies that your card is legitimate and not stolen). Usually it's a security addon in the browser or the browser's security settings are too strict which causes it to be blocked (Firefox is particularly notorious for this issue.).

The fact you had two different cards throw the same error seems to suggest it's your browser causing the issue. Unfortunately these sorts of errors become a process of elimination when it comes to trying to find a cause and solution.

What browser are you using to access the Mogstation? If it's Firefox with the Noscript addon, disable Noscript for that page completely and try it again.