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  1. #1
    Player
    LuizOFOCA's Avatar
    Join Date
    May 2012
    Location
    Gridannia
    Posts
    49
    Character
    Shiroi Kaze
    World
    Behemoth
    Main Class
    Conjurer Lv 80
    Sorry for raising this thread.

    I had to change my credit card last sunday, so far no problem.
    But yesterday i got a refused charging (it was my fault for not waning my bank about charges from out of brazil sites) and after that i cant get to subscribe another card i only get error 601.

    Anyone can help me with that?
    (0)

  2. #2
    Player
    xXRaineXx's Avatar
    Join Date
    Sep 2013
    Location
    うるうるだ
    Posts
    369
    Character
    Raine Serafine
    World
    Chocobo
    Main Class
    Archer Lv 70
    Quote Originally Posted by LuizOFOCA View Post
    Sorry for raising this thread.

    I had to change my credit card last sunday, so far no problem.
    But yesterday i got a refused charging (it was my fault for not waning my bank about charges from out of brazil sites) and after that i cant get to subscribe another card i only get error 601.

    Anyone can help me with that?
    I had something similar happen before. There was only 1 solution for me; buy a gamecard and top up 1-2 months, do not try to register a new credit card during this period for at least a month. After about a month and a half, I was able to register my card with no issue.
    I think the issue has something to do with the payment gateway where your details are temporarily blocked for a period of time. I did contact support on both ends with SE and my Bank, no issue was found on both ends. But the problem insisted.
    (0)

  3. #3
    Player
    LuizOFOCA's Avatar
    Join Date
    May 2012
    Location
    Gridannia
    Posts
    49
    Character
    Shiroi Kaze
    World
    Behemoth
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by xXRaineXx View Post
    I had something similar happen before. There was only 1 solution for me; buy a gamecard and top up 1-2 months, do not try to register a new credit card during this period for at least a month. After about a month and a half, I was able to register my card with no issue.
    I think the issue has something to do with the payment gateway where your details are temporarily blocked for a period of time. I did contact support on both ends with SE and my Bank, no issue was found on both ends. But the problem insisted.
    Thanks for the information.
    I just managed to renew using crysta and pay pal account. Only thing is that it's not recurring.
    (0)