Mog Station error 601 & 401?

[Arlekiel]

I have the same issue. There was another post closed by a mod that said that it had to do with the financial institution.
I called the bank and I have enough money on my credit card to make the transaction.
I tried all day, using the mog station and adding crysta... at the end it seems SE do not recognize my credit card.
I ended up buying with my credit card one of those prepaid gaming cards and adding crysta via ultima play... which was really dumb since I ended up spending more money, because of the transaction fees charged by third party systems.

Im glad to see im not the only one with the issue..

[tengaar]

I had the same issue and was advised by ultimate play rep to get an ultimatepay card. they are not going to fix the way they are handling transactions. i ended up getting a 100 card from offergamer at the price of 90 + 2.26 surcharge. Hope it helps for those that are still having problem with this. Can't edit title error..error.

[Levi_Z]

I want to say thanks to all the people who have posted their advice in this thread and the other one in the Tech. Support forum. I have had this problem since release and have been following the advice of other people as it came in. You have been more helpful than the troll-ish Mod post in the tech forums which offered no support or ways to fix or go around the problem (eg. Tell us what to say to our financial institutions who are supposedly blocking us, put the error code in the FAQ on the account site, etc...).

I am currently overseas kinda isolated and everything I tried doesn't work (Kittra's workaround seems to be good but Paypal doesn't offer me the option to pay with debit). The only way that seems to work is buying Crysta using Ultimate Game Cards. My account is under the 48 hour block (48 hours according to the Playspan FAQ) and it's a long way around, but it still worked.

I bought the Game Cards from this website: http://www.pcgamesupply.com/index.php. They allowed me to pay for the cards in the currency of my choice and I had no problems using my credit card which SE and Ultimate Pay declined. Follow the instructions and you will have your card in about 5 minutes. Note: You will have to enter your phone number and have them call you immediately to verify your purchase. It was harmless and simple.

After you get your card PINs, go through the Mog Station system to add Crysta according to the amount of money on your game cards (eg. I added 7000 Crysta because I bought 1 $50 Card and 1 $20 Card). Go to the Ultimate Pay option and it will bring up the menu which I'm sure many of you have seen. I used my current country as the country setting and selected "7 More Options" and then "Ultimate Game Card". Punched in the PINs for each card separately and it added the Crysta with no problems.

I hope this will help those who are overseas and can't get their credit cards to work. As stated before, it is a long workaround but I figure it is the only way to get your account paid off as SE doesn't seem willing to change anything at this time.

[Kittra]

*Snip* Paypal doesn't offer me the option to pay with debit.

I'd just like to say, I checked this out and you're partially right. Paypal does not allow you to pay with a debit card through SE's checkout. However, you can go to www.paypal.com, and after signing in you can go to "Profile" on the options bar at the top of the page, then select -- Update card. It gives you the option to add a new debit, credit, or bank card in this section, which you can then use to pay (with Paypal) on SE's Account Management page for Crysta.

This method might be subject to the errors others have been experiencing though (I have no real way of knowing) as it actually uses your card instead of having direct access to your checking/savings account.
It is a way though, and if you have no other options left I'd suggest giving it a shot. It just seems like less of a hassle than going out to a store to buy an Ultimate Pay card, which some people have been reporting as "wonky" when trying to purchase Crysta on the Mog Station. =\

*EDIT* In fact, it might just be the Mog Station itself that is experiencing errors with payment options. I'd highly suggest going to https://secure.square-enix.com/accou...n?cont=account with your Ultimate Pay cards (if you have them) and try paying for Crysta there. At this point, the SE Account website is the only place I trust to make my payments. >_>

[Kittra]

If anyone who was previously getting the 401 and 601 errors finds any of the methods listed in this thread (or others) to work, I'm sure we'd all appreciate some feedback on how you did it.

In about 30 more days (minus a few really) we're going to have a bunch of players new to FFXIV:ARR experiencing the exact same problems we're all going through now and I'm sure they'd like to have somewhere we can point them to sort the issue out. =)

[Alleice]

I kept getting this error so I went out and bought the ultimate game cards. This worked for me. I just think it's stupid that if you screw up once it locks it for 24 hours. It should be 3 times at least. I also think that they verify you using your IP it's just a hunch because my husband and I play and they probably think we're gold farmers because we're coming from the same IP. If an entire family plays I have no idea how that is going to happen. If someone has more then one person playing this game in their home have any of you been successful with getting all accounts to work?

[Siphonic]

I bought the Game Cards from this website: http://www.pcgamesupply.com/index.php.
After you get your card PINs, go through the Mog Station system to add Crysta according to the amount of money on your game cards (eg. I added 7000 Crysta because I bought 1 $50 Card and 1 $20 Card). Go to the Ultimate Pay option and it will bring up the menu which I'm sure many of you have seen. I used my current country as the country setting and selected "7 More Options" and then "Ultimate Game Card". Punched in the PINs for each card separately and it added the Crysta with no problems.

Thank you so, so very much! This method works for me, and it /should/ work for others aswell! The site is trustworthy, and this out of all the methods; worked for me, as I am currently overseas. And you can use any credit or debit card on the site.
Thank you again!

[Joelapache]

Bump.
I got 90K in game and after I couldn't connect. It was automatic paiement, working fine til today.
I tried to pay with my VISA and got 401'd.
I had something else to renew on another website/service and my VISA is working. Please fix this...

[Griever86]

im getting 401'd..has nobody got an answer for this?!

[Ares_Grimlock]

I still keep getting The following: Error Code 401/601

i tried to Register My official Visa card. @ Mog Station only winding up getting Error Code (601) But when i want to purchase and, or update my account i get Error Code (401) i can't even buy things @ Mog station :/ such as Fantasia.
This was going on during the New years for me. i thought Square Enix would resolve the issue. it's January 10 2015 Today and still nothing.
my account just recently went down this morning. i went out and brought a pre paid Visa/Master Cards $25 Both/each kept getting and Same Error Codes (401/601)
so tomorrow i guess i'll go to Square Enix online Store and purchase One of those "Game Time Cards" via Email. That way i don't need to wait for SE to ship the actual physical Card. But rather Email. I want to play the game NOW!

DAMIT! SQUARE ENIX TAKE MY MONEY!!!