Quote Originally Posted by KisaiTenshi View Post
Based on the politics of the previous call centers, it probably went something like this
Supervisors - "Gee boss, we have extremely large call volume, and it's not going down, what should we do?"
Manager -" Hire more staff!"
Supervisors - "But that will take 7 weeks!"
Manager - "Deal till then"

(2 weeks to roll out job applications to recruitment agencies, 5 weeks to train)
http://ch.tbe.taleo.net/CH01/ats/car...X&cws=1&rid=61
http://eu.square-enix.com/en/node/1729?all=
http://eu.square-enix.com/en/jobs/ga...anenglish?all=
Yeah. Unfortunately, I've worked at one.