Have a hacked account? There is something you can do about it.

[Hokulol]

That's not actually what they've said, because the way you've written it implies it's SE which is at fault which isn't the case.

Their post on this is located here: http://eu.finalfantasyxiv.com/lodest...41eaefc2aeef7b

What they were warning about was where people have used the same username and/or passwords on other sites and THOSE sites have been compromised which in turn then gives the intruders access to your SE login details (because they were the same). There hasn't been any SE security breach.

Even if only the same username was used on another sites, if it's a Final Fantasy related site, it still gives those people a head start to getting into your account because that's a higher probability of having a SE account than trying to randomly guess.

The way I've written it clearly stated that SE confirmed that third parties leaked information. Without being too abrasive, what part of that implies it's SE's fault? "A third party has leaked...". The blame is neither on the shoulders of SE nor the user. It is on third parties shoulders, further down the river it's on the hacker themselves. The insurance company analogy also fits as a perfect example. A third party created an issue that your service provider is neglecting to respond to in a timely manner. No, square enix didn't total your car, but, it's their job to answer your phone call.

The customer service fiasco of responding (or lack there of) to an outside issue directly effecting their paying end-user is on SE's shoulders, however. I understand their business model doesn't accommodate for a staff large enough to handle launch issues as well as a surge of account security issues at the same time. That doesn't make it acceptable for the end-user.