Have a hacked account? There is something you can do about it.

[Eshura]

Do you have a security token? If not, then your account getting hacked was 100% your fault. If you aren't willing to use the security avenues that are in place, you have no one to blame but yourself.

Technically not true... even with a security token in place its possible to get hacked. Sure its a lot harder to get hacked, but it can still happen.

Also the BBB's ratings on businesses mean little, they are just reviews and are aggregated from complaints filed against said companies for anything from "the parking lot was full" to "the snot-nosed kid at the register looked at me wrong".