Please help! I've already deleted the install folder, disabled av, downloaded client and re-installed FFXIV. Problem persists. I do not have an email from SE advising of suspicious activity. I've been playing on this client for about two weeks, then all of a sudden this weekend, the app crashes.
Launcher opens fine
Update runs fine
Logging in works fine
Pressing play opens the game client, which immediately crashes with the following details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 522f769d
Fault Module Name: ffxiv.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 522f769d
Exception Code: c0000005
Exception Offset: 008e17f6
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\eric\Documents
FINAL FANTASY XIV - A Realm Reborn F:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz (8 CPUs), ~1.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8116.352MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16230.887MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 119.143GB SYSTEM_FREEDISC_SPACE 61.233GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 165.759GB SYSTEM_FREEDISC_SPACE 161.243GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 100.000GB SYSTEM_FREEDISC_SPACE 90.790GB
SYSTEM_STORAGE S:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 100.000GB SYSTEM_FREEDISC_SPACE 77.300GB
SYSTEM_STORAGE W:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 100.000GB SYSTEM_FREEDISC_SPACE 75.237GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 460M
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 460M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1488.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2559.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 8:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4C158ED3-BD3A-4A20-BC36-012E05B177C4}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6162
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/3/2013 8:48:40 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {124CF449-8BF6-4DE6-BAF2-0B6B302718FE}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6162
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/3/2013 8:48:40 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
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Technical Support - Post New Thread - Google Chrome
MealPlanner - Microsoft Visual Studio
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Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer Language Pack - ENU
Microsoft Expression Blend SDK for Silverlight 4
Microsoft Report Viewer Add-On for Visual Studio 2012
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
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FINAL FANTASY XIV - A Realm Reborn
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Microsoft Office Excel MUI (English) 2010
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office OneNote MUI (English) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Shared Setup Metadata MUI (English) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Standard 2010
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Security Update for Microsoft Excel 2010 (KB2760597) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760769) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Prerequisites for SSDT
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Update for Microsoft .NET Framework 4.5 (KB2750147)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2804582)
Update for Microsoft .NET Framework 4.5 (KB2805221)
Update for Microsoft .NET Framework 4.5 (KB2805226)
Security Update for Microsoft .NET Framework 4.5 (KB2833957)
Security Update for Microsoft .NET Framework 4.5 (KB2840642)
Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
Microsoft Visual Studio Professional 2012
Microsoft ASP.NET MVC 4 Runtime
Microsoft ASP.NET MVC 4 - Visual Studio 2012 Tools - ENU
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Expression Blend SDK for .NET 4
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft SQL Server System CLR Types
Microsoft Visual C++ 2012 Compilers
Google Update Helper
ATK Package
Adobe Reader XI (11.0.04)
Entity Framework Designer for Visual Studio 2012 - enu
Microsoft Visual Studio 2012 Devenv Resources
Microsoft ASP.NET Web Pages 2 - Visual Studio 2012 Tools - ENU
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Microsoft Visual Studio 2012 Preparation
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Microsoft SQL Server Data Tools - enu (11.1.20627.00)
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe 00000C14
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe 00000AD8
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe 00000B50
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001798
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE 00000C98
C:\Program Files (x86)\Microsoft Visual Studio 11.0\Common7\IDE\devenv.exe 000004A4
C:\Program Files (x86)\iTunes\iTunesHelper.exe 00000C48
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 0000154C