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  1. #1
    Player
    Corrderio's Avatar
    Join Date
    Mar 2011
    Posts
    1,335
    Character
    Corrderio Arseid
    World
    Siren
    Main Class
    Gladiator Lv 90

    [Suggestion] Ability to contact STF through the XIV client.

    Currently the only people we can get support from are the GMs, and while this is nice for getting stuck, harassment, etc. they don't look into RMT/bots, that's grounds for the STF.

    The problem is that we have no way to contact the STF through XIV, and instead are directed to go to the SE support webpage (Link).

    It's pretty obvious this is a very inconvenient method to contact the STF, since if you're in fullscreen mode you need to exit the game in order to contact them, and if you looked at the fields to submit a STF this is something that could put into the game very easily.

    Anyway, just my two cents, I hope the dev team is aware of this or a rep can bring this to their attention.
    (2)

  2. #2
    Player
    Yowyow's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    106
    Character
    Yowyow Estac
    World
    Midgardsormr
    Main Class
    Paladin Lv 60
    although i dont message GMs much i totally agree and is probably only reason i havent escalated any issues i have to the STF. its an inconvience yet not very important to have a on the spot patch for.
    (0)

  3. #3
    Player
    DoomCky's Avatar
    Join Date
    Apr 2011
    Posts
    465
    Character
    Doom Cky
    World
    Hyperion
    Main Class
    Pugilist Lv 80
    I often find my self to busy to exit game to send in STF report on RMI stuff. So yes this woudl be a great idea to put in.
    (0)

  4. #4
    Player
    Lienn's Avatar
    Join Date
    Mar 2011
    Posts
    1,949
    Character
    Lienn Deleene
    World
    Gungnir
    Main Class
    Alchemist Lv 50
    Corrdy always being rational! ^^ Thumbs up for your idea! Its disgusting the amount of RMT/bots we see nowadays...heck! They are even doing behest now! ><

    STF does should have ingame support 24-7, just like GMs do.
    (0)